Affiliate Support

Entrepreneur Cooperative

TikTok Shop Affiliate Support Specialist managing creator communications and affiliate programs for leading consumer brands. Supports sample requests and ensures TikTok accounts remain organized.

Posted 7/4/2026full-timeRemote • 🇨🇴 ColombiaJunior💰 $1,000 - $1,500 per monthWebsite

About the role

Key responsibilities & impact

Respond to creator inquiries using approved messaging templates.
Support creators with questions related to campaigns, samples, commissions, and account information.
Escalate complex or sensitive issues to the appropriate team members.
Review and process creator sample requests.
Approve or decline requests based on established brand guidelines.
Maintain clean and organized approval queues.
Evaluate creators for brand fit, content quality, engagement, and compliance.
Review submitted content to ensure it aligns with campaign requirements.
Identify and escalate potential brand safety or compliance concerns.
Send creator outreach messages and campaign invitations.
Track creator responses and assist with campaign coordination.
Support active affiliate campaigns and ensure timely follow-up.
Monitor assigned TikTok Shop accounts and complete daily operational tasks.
Keep workflows, trackers, and account information organized and current.
Communicate blockers and workload concerns proactively.

Requirements

What you’ll need

1+ year of experience in influencer marketing, affiliate marketing, social commerce, customer support, e-commerce, or digital marketing.
Strong written communication skills.
Excellent organizational skills and attention to detail.
Ability to manage multiple priorities in a fast-paced environment.
Comfortable following established processes while maintaining high accuracy.
Strong problem-solving skills and a proactive mindset.
Advanced English proficiency (C1/C2) with excellent written and verbal communication skills.

Benefits

Comp & perks

Fully remote opportunity.
Competitive compensation.
Work with leading consumer brands in one of the fastest-growing areas of digital commerce.
Gain hands-on experience in TikTok Shop and affiliate marketing.
Long-term career growth opportunities.
Collaborative, fast-paced, and innovative team environment.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

E-CommerceDigital MarketingCampaign CoordinationContent ReviewBrand Compliance

Soft Skills

Attention to DetailProactive MindsetAbility to Manage Multiple Priorities