Social Media Sales Specialist

Entrepreneur Cooperative

Sales-driven Social Media Sales Specialist converting social media engagement into real sales opportunities at a fast-growing travel and hospitality company. Engaging users on platforms like TikTok, Instagram, and Facebook.

Posted 5/7/2026full-timeRemote • 🇺🇸 United StatesJuniorMid-Level💰 $1,800 - $2,000 per monthWebsite

About the role

Key responsibilities & impact

Monitor and actively engage with followers across TikTok, Instagram, Facebook, and other platforms
Respond to comments, direct messages, and inquiries in real time
Increase post visibility and engagement through active participation and conversation management
Identify and prioritize high-intent customer inquiries from comments and DMs
Provide accurate, friendly, and persuasive responses regarding destinations, resorts, and travel deals
Deliver personalized quotes and booking guidance through private messages
Share booking links and assist customers throughout the reservation process
Proactively follow up with leads to improve conversion rates and move customers through the sales funnel
Maintain accurate records of customer interactions, quotes, and conversions in CRM systems
Collaborate with sales, marketing, and customer service teams to ensure consistent messaging
Escalate complex inquiries when necessary
Assist in improving workflows, templates, automations, and response efficiency

Requirements

What you’ll need

Fluent English at a near-native level (written and spoken)
Minimum 2 years of experience in:
Social media engagement
Social commerce
Digital customer service
Online sales or customer-facing roles
Proven ability to generate or support sales through social media platforms
Experience working with TikTok, Instagram, Facebook, and Meta Business Suite
Familiarity with CRM systems such as HubSpot or Salesforce
Strong multitasking and communication skills
Ability to work efficiently in a fast-paced environment with a high volume of interactions
Comfortable handling customer conversations and sales opportunities simultaneously

Benefits

Comp & perks

Fully remote work environment
Opportunity to grow within a fast-paced and collaborative team
Exposure to social commerce and digital sales strategies
Long-term career development opportunities

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

social media engagementdigital customer serviceonline salessales supportcustomer interaction managementconversion rate optimizationbooking guidanceresponse efficiency

Soft Skills

communication skillsmultitaskingcustomer servicepersuasioncollaborationproblem-solving