Operations Manager

Entrepreneur Cooperative

. Own and maintain CRM data integrity, structure, and accuracy .

Posted 4/22/2026full-timeRemote • 💃 Anywhere in Latin AmericaMid-LevelSenior💰 $1,500 - $2,100 per monthWebsite

About the role

Key responsibilities & impact

Own and maintain CRM data integrity, structure, and accuracy
Standardize pipeline stages, lead tracking, and attribution logic
Manage large datasets (10,000–50,000+ records), including cleaning and auditing
Improve CRM workflows and automation to reduce manual work
Build and maintain dashboards tracking: Leads, Conversions CPL (Cost Per Lead), CPA (Cost Per Acquisition) ROI by channel and conversion cycle time
Deliver weekly performance reports with insights and recommendations
Own marketing attribution across all channels
Proactively identify underperforming campaigns and optimize performance
Coordinate outbound campaigns (cold calling, SMS, RVM, direct mail, referrals)
Manage lead lists, segmentation, and CRM data flows
Track campaign performance and continuously improving processes
Manage and oversee a remote team (VAs, cold callers, lead managers)
Run weekly KPI meetings and track performance metrics
Identify operational bottlenecks and implement solutions
Act as the main operational point of contact for leadership
Support performance reviews and proactively address underperformance
Build and maintain SOPs for all repeatable processes
Own and manage ClickUp (or similar tools) for task and workflow management
Implement automation (Zapier, ClickUp, etc.) to improve efficiency
Ensure scalable onboarding processes for new hires

Requirements

What you’ll need

4+ years of experience in Operations, Marketing Operations, RevOps, or similar roles
Strong hands-on experience with Salesforce (CRM management, reporting, pipelines)
Advanced Excel / data analysis skills (Power Query is a strong plus)
Experience handling large datasets (10K–50K+ records)
Proven experience building dashboards and performance reports
Experience managing or coordinating remote teams
Fluent English (written and spoken, client-facing level)
Strong organizational, analytical, and problem-solving skills
High ownership mindset and ability to work independently

Benefits

Comp & perks

Performance-based bonuses tied to operational and team outcomes
Annual salary review (cost-of-living adjustments)
Internet/home office stipend
Paid time off + U.S. holidays (after 6 months)
Long-term growth opportunity with direct exposure to leadership

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

CRM data integritydata cleaningdata auditingdashboard buildingperformance reportingmarketing attributioncampaign optimizationdata analysisExcelPower Query

Soft Skills

organizational skillsanalytical skillsproblem-solving skillsownership mindsetindependent workcommunication skillsteam managementleadershipperformance trackingprocess improvement