Inside Sales Representative

. Handle a high volume of inbound and outbound calls, typically 75–100 calls per day .

Posted 4/22/2026full-timeRemote • 🇺🇸 United StatesMid-LevelSeniorWebsite

Key responsibilities & impact

Handle a high volume of inbound and outbound calls, typically 75–100 calls per day
Convert customer conversations into confirmed vehicle service appointments
Meet or exceed KPIs related to conversion rates, upselling, cross-selling, and revenue performance
Recommend additional repairs, maintenance services, and service upgrades based on customer needs
Provide a high-quality, customer-first experience in every interaction
Clearly communicate service options, timelines, and pricing information
Use CRM tools to manage leads, schedule appointments, and document customer interactions accurately
Coordinate with internal teams to ensure smooth handoffs and strong follow-through

What you’ll need

Previous experience in Sales Development, Call Center, Inside Sales, or Customer Service
Automotive experience is a plus, but not required
Proven ability to manage high call volumes
Strong phone presence and confidence speaking with customers
Skilled in consultative selling and closing without being overly aggressive
Experience meeting or exceeding sales and service KPIs
Comfortable using CRM systems and managing customer information accurately
Strong organizational skills and attention to detail
Typing speed of 40+ WPM
Ability to perform well in a fast-paced, metrics-driven environment

Comp & perks

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

consultative sellingclosing salesKPI managementtyping speed 40+ WPM

Soft Skills

strong phone presencecustomer-first experienceorganizational skillsattention to detailcommunication skills