Background Verification Analyst

Entrata

Background Verification Analyst executing the manual criminal review process and developing expertise in consumer rights. Assisting clients in understanding screening results and ensuring compliance with regulations.

Posted 5/7/2026full-timeRemote • Utah • 🇺🇸 United StatesMid-LevelSenior💰 $15 - $23 per hourWebsite

About the role

Key responsibilities & impact

Review and analyze criminal records to assess applicant eligibility and mitigate risks for clients
Develop expert knowledge of screening software and maintain compliance with Fair Credit Reporting Act (FCRA) regulations
Manage and respond to inquiries from clients and consumers via phone and email
Provide guidance to clients and consumers on the next steps in the screening process
Deliver accurate and timely updates on open tasks to relevant stakeholders
Assist peers and co-workers with workload management and problem resolution
Participate in ongoing training sessions and team meetings

Requirements

What you’ll need

Strong attention to detail and ability to work in a fast-paced environment
Quick adaptability to new processes and procedures
Excellent verbal and written communication skills
Ability to follow established rules and regulations
Professional attitude with ability to collaborate effectively
Capability to manage and de-escalate high-stress conversations over the phone
Willingness to learn and accept coaching
Experience handling sensitive information preferred
Previous experience managing difficult conversations and delivering unfavorable decisions preferred
Experience in the multi-family housing industry preferred
Bachelor’s degree preferred

Benefits

Comp & perks

Flexible and transparent culture with remote and hybrid work options
Generous vacation time
Frequent company recharge days for work-life balance
Comprehensive medical, dental, and vision coverage, including fertility benefits, available for eligible employees and their families
HSA/FSA options
Employer-paid disability benefits provided for eligible employees
Access to 401(k) or similar retirement plans with employer matching for eligible employees, ensuring long-term financial security
Wellness initiatives promoting physical and mental well-being, access to an onsite gym at HQ, gym memberships, mental health resources, wellness challenges, and employee assistance programs
Entrata Cares programs offers opportunities for volunteerism, charity events, and giving back to our community
Exclusive Previ cell phone plan and discounts on services or local business partnerships for additional employee benefits
Bi-annual swag drops for employees

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

screening softwarecomplianceFair Credit Reporting Act (FCRA)

Soft Skills

attention to detailadaptabilityverbal communicationwritten communicationcollaborationproblem resolutionstress managementwillingness to learn