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Background Verification Analyst – Spanish Speaking
EntrataBackground Verification Analyst responsible for criminal review processes at AI-driven property management company. Ensuring compliance with federal and state regulations while assisting clients.
About the role
Key responsibilities & impact- Review and analyze criminal records to assess applicant eligibility and mitigate risks for clients
- Develop expert knowledge of screening software
- Manage and respond to inquiries from clients and consumers via phone and email
- Provide guidance to clients and consumers on the next steps in the screening process
- Deliver accurate and timely updates on open tasks to relevant stakeholders
- Assist peers and co-workers with workload management and problem resolution
- Participate in ongoing training sessions and team meetings
Requirements
What you’ll need- Strong attention to detail and ability to work in a fast-paced environment
- Quick adaptability to new processes and procedures
- Excellent verbal and written communication skills
- Ability to follow established rules and regulations
- Professional attitude with the ability to collaborate effectively
- Capability to manage and de-escalate high-stress conversations over the phone
- Willingness to learn and accept coaching
Benefits
Comp & perks- Flexible and transparent culture with remote and hybrid work options
- Generous vacation time
- Frequent company recharge days for work-life balance
- Comprehensive medical, dental, and vision coverage, including fertility benefits
- HSA/FSA options and employer-paid disability benefits
- Access to 401(k) or similar retirement plans with employer matching
- Wellness initiatives promoting physical and mental well-being
- Access to an onsite gym at HQ and gym memberships
- Mental health resources and wellness challenges
- Employee assistance programs
- Opportunities for volunteerism, charity events, and giving back to the community
- Exclusive Previ cell phone plan and discounts on services or local business partnerships
- Bi-annual swag drops for employees
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
attention to detailadaptabilityverbal communicationwritten communicationcollaborationproblem resolutionstress managementwillingness to learncoaching acceptance