Entrata

Head of Analytics

Entrata

full-time

Posted on:

Location Type: Hybrid

Location: Pune • 🇮🇳 India

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Job Level

Lead

Tech Stack

SQL

About the role

  • Manage the intake, prioritisation, and resolution of reporting feature requests and bugs.
  • Collaborate cross-functionally to define and refine reporting requirements and acceptance criteria.
  • Provide oversight on user acceptance testing (UAT) and ensure the quality and functionality of reporting deliverables.
  • Supervise team members, provide guidance, and ensure alignment with departmental goals.
  • Maintain internal and external documentation for reports and reporting frameworks.
  • Drive initiatives to enhance the overall usability and user experience of the reporting suite, focusing on key areas like data integrity, report performance, and workflow automation.
  • Leverage data on report usage, performance metrics, and development lifecycles to drive strategic decisions and continuous improvement for the entire reporting platform.
  • Serve as a liaison between technical and non-technical stakeholders to translate business needs into reporting solutions.
  • Help drive Quality initiatives by way of detailed test plans, test cases, and oversee UAT test and regression testing to prevent downstream issues.
  • Own Bug Diagnosis and Resolution - Act as the first line of defence for incoming bugs. Lead technical diagnosis of new issues, document findings, and ensure their prioritisation and resolution adhere to company SLA policies.
  • Facilitate all agile ceremonies in coordination with the engineering team.
  • Lead the development, maintenance, and optimisation of client-facing standard reporting solutions at Entrata.
  • Help define requirements for any customer-specific reports.
  • Amplitude and Product usage reporting.
  • Intersection of Suites Product Reporting and cross-product synergies.
  • Marketing Analytics reporting.
  • Help with internal reporting needs around R&D operations, product planning.
  • FP&A Reporting support

Requirements

  • Strong analytical skills and attention to detail.
  • Experience managing reporting initiatives in a product or SaaS environment.
  • Proficiency with SQL and reporting tools (e.g., Excel, Google Sheets)
  • Effective verbal and written communication skills, including the ability to communicate with both technical and non-technical audiences
  • Proven ability to lead teams and coordinate across functions in a fast-paced environment
Benefits
  • Health insurance
  • Paid time off
  • Flexible working arrangements
  • Professional development opportunities

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
SQLreporting toolsdata integrityreport performanceworkflow automationuser acceptance testingtest planstest casesbug diagnosisregression testing
Soft skills
analytical skillsattention to detaileffective communicationteam leadershipcross-functional coordination
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