Community Manager

• Serve as liaison between RS leadership with the Finance division to develop, monitor, and execute annual budgets for resident services programs and initiatives.
• Create and maintain monthly spending plans that align with organizational goals and funding requirements.
• Track both program funds and property-level funding and spending to appropriately account for revenues and expenses across all funding sources (property level, grants, solar earnings etc.).
• Conduct regular budget analysis and provide recommendations for resource optimization.
• In collaboration with Finance Division, prepare reports for leadership, board members, and external stakeholders.
• Ensure compliance with all financial policies, procedures, and regulatory requirements.
• Manage transition of responsibility for resident transportation services from Property Operations to resident services.
• Supervise drivers and oversee transportation-related budget.
• Contribute to grant application preparation and oversee award administration and compliance reporting.
• Take primary responsibility for financial tracking and reporting for all grant-funded activities.
• Monitor grant expenditures and deliverables to ensure adherence to funder requirements and timelines.
• Facilitate contracting process on behalf of resident services in partnership with ECP shared services, track process, execution of contracts with service providers, vendors, and community partners.
• Identify opportunities to enhance quality and optimize delivery service.
• Coordinate contract renewals, amendments, and performance evaluations.
• Maintain detailed records of all funding sources and contractual obligations.
• Process and track program-related expenses, ensuring accurate documentation and timely reporting.
• Develop and implement systems for expense tracking and reimbursement processes.
• Provide guidance, training, and support to program staff to optimize resource utilization.
• Develop and manage a comprehensive training calendar for staff and community partners.
• Identify capacity building needs and coordinate professional development opportunities.
• Facilitate workshops and training sessions on financial management, compliance, and best practices.
• Build and maintain relationships with training providers and educational institutions.
• Create and update training materials and resources.
• Develops, creates and updates partnership criteria, contracting and partner accountability processes, and measurement.
• Codifies partnership definitions, selection criteria, tiers; ensures strong partnership processes are created and enforced across the division.
• Identifies and implements partnership infrastructure improvements (enforces existing scopes, evaluates partner performance and updates/ right-sized contracts).
• Collaborate with Legal to create/adapt agreed-upon contract templates.
• Supports Director-level peers to develop action plans for underperforming partners, establishes and identifies partnership needs.
• Oversees grant and partnership reporting, as necessary.
• Provide technical assistance and capacity building support to community partner organizations.
• Collaborate with external partners to leverage resources and maximize program impact.
• Facilitate networking and knowledge-sharing opportunities among community partners.
• Collaborate with program staff and Human Resources to draft position descriptions, with eye toward parity and attracting talent.
• Facilitate cross divisional collaboration and communication.
• Provide project management support as needed to facilitate execution of strategic priorities.
• Works across portfolio to implement resident needs assessments, partner needs, partnership tools and feedback.
• Manage various projects and other duties as assigned.

Director of Administration, Community Impact and Resident Services

Community Mortgage Lending Officer

Community Coordinator, Part-time, Seasonal

Community Coordinator – Part-time, Seasonal

Community Coordinator, Part-time – Seasonal