Entain

Attorney

• Engage with various teams, including marketing, product and affiliate teams, to ensure that all advertising meets our compliance standards.
• Review advertising/marketing material (including website, App, TVC, radio content) and provide feedback to ensure it complies with Australian Consumer Law and other relevant rules, including various State and Territory gambling regulations, prior to publishing.
• Work with the legal team to assist in the development, maintenance and updating of policies and procedures, ensuring best practice in relation to our advertising.
• Responding to information and document requests from regulators, as well as assisting with responses to customer complaints.
• Assisting the legal team with legal tasks such as preparing legal documents from templates and precedents under direction.

Legal Compliance Officer

Events

• Coordinate the planning and delivery of customer events and hospitality from concept to completion across ANZ.
• Manage cloud-based ticketing systems to support event administration and ticket fulfilment.
• Liaise with suppliers, venues, caterers, talent, and contractors to confirm bookings and logistics.
• Build and maintain strong relationships with service providers and event partners.
• Oversee on-site event operations, acting as a key point of contact to ensure hospitality, branding, and customer experience standards are met.
• Maintain accurate records of event logistics, budgets, inventory, and post-event reporting.
• Represent Entain’s brands with professionalism, energy, and confidence at all customer touchpoints.
• Collaborate with internal stakeholders across AU and NZ to align and deliver customer functions and events.
• Support post-event reviews and success metrics while ensuring compliance with company policies.

Event Specialist

Support Engineer

• Provide Level 1 and Level 2 Desktop support for end users across the business
• Troubleshoot and resolve hardware, software, and basic network issues
• Support users in a Microsoft environment, including Windows OS and Microsoft 365
• Manage incidents and service requests using Jira Service Desk, ensuring accurate updates and timely resolution
• Perform user administration tasks, including Active Directory and Azure AD basics
• Work closely with local Australian teams and NZ-based support teams to deliver seamless support
• Escalate issues to appropriate resolver groups while maintaining ownership and accountability
• Deliver a high standard of customer service through clear communication and proactive support
• Follow incident, change, and security processes to ensure compliance and service continuity

Desktop Support Technician, Level 1

Customer Success Manager

• Utilise data to find and target key customer segments.
• Identify key campaign opportunities in customer behaviours and market trends.
• Drive efficiency in execution through finding scalable solutions for segmentation and message delivery.
• Plan, build and execute sophisticated customer journeys via Salesforce Marketing Cloud, delivered across SMS, push, email and in-app notifications.
• Analyse existing campaigns, continually finding new opportunities to test, learn and optimise.
• Identify engaging, short form copy that resonates with sport and racing fans.
• Stay updated on emerging trends and industry best practices.

CRM Marketing Automation Specialist

Client Services Representative

• Deliver fast, friendly and confident support by responding to high-volume inbound enquiries across live chat, phone and email.
• Verify customers and manage accounts with accuracy, care and strong attention to detail, ensuring every interaction is captured clearly in our systems.
• Play an active role in identifying unusual activity, helping to spot fraudulent accounts, financial patterns and emerging trends.
• Champion Entain’s commitment to Safer Gambling by upholding our high standards and keeping our customers protected.

Client Services Officer

Brand Manager

• Lead brand planning and integrated briefs across Media, Client Engagement, Legal, and Content – everything ladders up to strategy and commercial priorities.
• Coordinate the creation and delivery of above-the-line assets, ensuring they’re on-brand, compliant, and high quality.
• Assist with forecasting and reconciliation and flag any potential overs or underspends.
• Work with Legal, Promotions and Generosity (Client Engagement) teams to ensure all promotions meet brand and regulatory standards.
• Use segmentation and performance data to guide targeting and messaging.