Mainframe Systems Programmer – CICS

Ensono

Mainframe CICS programmer supporting Ensono’s managed IT services for enterprise z/OS clients. Installing, maintaining, and troubleshooting CICS TS and related OEM products.

Posted 8/23/2026full-timeRemote • 🇺🇸 United StatesMid-LevelSenior💰 $65,000 - $123,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates extensive experience in providing software support for CICS TS and related OEM products on the zSeries mainframe platform, with strong analytical skills and the ability to manage customer migrations and disaster recovery plans effectively.

Highest-signal resume keywords

CICS TS SupportZSeries Mainframe ExperienceIBM SMP/E KnowledgeAnalytical SkillsDisaster Recovery Planning

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

CICS TS InstallationCICS TS ConfigurationOEM Product SupportPerformance MonitoringTechnical Problem ResolutionOperating-System UpgradesITSM Change-Control ProceduresCustomer Migration ServicesDisaster-Recovery ExecutionResource Management

Soft Skills

Self-MotivatedMultitaskingTeam CollaborationCommunication SkillsAbility to Work Under Pressure

Industry Keywords

Mainframe SupportCustomer ServiceTechnical Support24/7 SupportService Orders

Tech Stack

Tools & technologies

ITSMTypeScript

About the role

Key responsibilities & impact

Provide premium software support and services to Ensono mainframe clients relating to CICS
Fulfill customer service orders for mainframe z/OS customers concerning CICS TS and related OEM software products
Provide primary support for reported CICS TS and related OEM product problems
Provide support 24×7×365 across multiple time zones
Install OEM software products according to procedures, best practices, and Ensono standards
Prepare customer partitions for approximately annual operating-system upgrades with other functional towers
Support customer migration services and newly acquired customer transitions
Assist project managers with customer migrations and resolve technical hurdles without delaying transition milestones
Execute tasks associated with customer disaster-recovery plans in cooperation with Disaster Recovery Services
Manage schedules and resources for timely implementations
Follow ITSM change-control procedures, including implementing vendor fixes and upgrading, maintaining, enhancing, or adding options to applicable z/OS products

Requirements

What you’ll need

Bachelor’s degree required and/or equivalent work experience
5+ years experience on the zSeries (mainframe) platform, including hands-on technical experience installing and maintaining products related to CICS TS and OEM product support
Thorough working knowledge of CICS TS capabilities and use, including installation and tailoring
Thorough working knowledge and experience with IBM’s SMP/E
Strong analytical skills and understanding of CICS TS concepts, configuration and tailoring
Thorough working knowledge of products used to monitor performance of CICS TS regions
Self-motivated and able to work independently
Ability to multitask and work under short deadlines and in high-pressure situations
Excellent written, verbal, and presentation communication skills
Ability to work as part of a team and independently
Availability for 8AM–5PM local-time shift, on-call, overtime, and scheduled weekend work
Equivalent work experience may substitute for the required bachelor’s degree

Benefits

Comp & perks

Unlimited Paid Days Off
Three health plan options
401k with company match
Eligibility for dental, vision, short and long-term disability, life and AD&D coverage, and flexible spending accounts
Family Forming Benefit including fertility coverage and adoption/surrogacy reimbursement
Paid childbearing and paternal leave
Education Reimbursement, Student Loan Assistance or 529 College Funding
Sabbatical leave
Wellness program
Flexible work schedule
Annual bonus plan based on company and individual performance
Equity grant under our Associate Equity Appreciation Program
Remote work from home or Ensono offices when not required to be on a client site