Hardware Technician

Ensono

Senior Hardware Tech at Ensono leading complex hardware operations within mission-critical data centers. Mentoring technicians while managing multi-site infrastructure and ensuring reliability of technology operations.

Posted 7/29/2026full-timeRemote • 🇺🇸 United StatesMid-LevelSenior💰 $55,000 - $86,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates extensive expertise in data center hardware management, including advanced troubleshooting, installation, and maintenance of servers and network devices. Proficient in leading technical projects, mentoring junior technicians, and ensuring compliance with industry best practices for power, cooling, and connectivity.

Highest-signal resume keywords

Data Center Hardware ExperienceAdvanced Troubleshooting SkillsRaised Floor ManagementMainframe Installations (AS/400, S/390)Cable Installation and Standards

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Hardware InstallationTroubleshootingRoot Cause AnalysisServer ComponentsNetwork EquipmentPower and Cooling SpecificationsFiber and Copper CablingDocumentation ManagementEnvironmental ControlsSecurity Systems

Soft Skills

MentoringCommunicationLeadershipCoordinationIndependent Work

Tools & Technologies

Ticketing SystemsCustomer PortalsData Center EquipmentRaised Floor PlansCabinet Layouts

Certifications & Qualifications

A+Network+Server+CCNA

Industry Keywords

Data Center OperationsRedundant Infrastructure SystemsStructured Cabling StandardsTechnical EscalationSLA Compliance

Tech Stack

Tools & technologies

CloudUnix

About the role

Key responsibilities & impact

Lead complex hardware installation, troubleshooting, and repair activities for servers, network devices, and mainframe equipment in secure, raised-floor data center environments
Serve as technical escalation point for hardware failures and unique situations requiring advanced troubleshooting expertise
Design and update raised floor plans and cabinet layouts to optimize power, cooling, and connectivity for business growth
Manage remote data center operations through customer portals and coordinate effectively with local hands-and-feet support teams
Mentor and provide guidance to associate-level hardware technicians on proper installation techniques, troubleshooting methodologies, and industry best practices
Perform root cause analysis on recurring hardware issues and implement preventative measures to reduce future problems
Maintain comprehensive documentation of hardware configurations, connectivity, and problem resolution in ticketing systems
Lead 3rd party vendor activities and ensure SLA compliance for hardware maintenance
Verify and validate power connections, status lights, cable installations, and labeling standards across all data center equipment
Execute seamless shift handoffs by transferring ownership of ongoing projects, requests, and incidents through detailed verbal and written documentation
Travel to local data centers to provide on-site technical support and leadership when needed
Apply proficient working knowledge of raised floor management, fiber and copper cabling, power and cooling specifications, and redundant infrastructure systems
Support mainframe (AS/400, S/390), UNIX, Windows, and modern cloud infrastructure installations and operations

Requirements

What you’ll need

5+ years of data center hardware experience with demonstrated technical leadership
Advanced knowledge of cable installation, fiber and copper technologies, and structured cabling standards
Extensive hands-on experience with computer hardware internals, server components, and network equipment
Proficiency with mainframe installations and terminology (AS/400, S/390)
Proven ability to troubleshoot complex hardware failures and perform root cause analysis
Expert understanding of raised floor management in medium to large-scale data center environments
Knowledge of industry best practices for data center operations, including redundant power systems, environmental controls, and security systems
Strong proficiency in computer equipment specifications for power and cooling needs
Excellent communication skills with ability to mentor junior staff and coordinate with vendors
Ability to work independently with minimal supervision and lead technical projects
Physical ability to lift 50lbs and work in raised-floor environments
High school diploma or equivalent required.
Associate's degree in Computer Science, Information Technology, or related field (Bonus)
A+, Network+, Server+, or CCNA certifications (Bonus)

Benefits

Comp & perks

Unlimited Paid Days Off
Three health plan options
401k with company match
Eligibility for dental, vision, short and long-term disability, life and AD&D coverage, and flexible spending accounts
Family Forming Benefit including fertility coverage and adoption/surrogacy reimbursement
Paid childbearing and paternal leave
Education Reimbursement, Student Loan Assistance or 529 College Funding
Sabbatical leave
Wellness program
Flexible work schedule