Collections Associate

EnsembleIQ

Collections Associate managing accounts receivable for EnsembleIQ. Ensuring efficient payment cycles while fostering strong client relationships through proactive collection management.

Posted 4/29/2026full-timeRemote • 🇺🇸 United StatesJuniorMid-LevelWebsite

About the role

Key responsibilities & impact

Manage automated email distributions for routine follow-ups
Personally outreach to customers with past-due invoices
Work strategically to reduce average days-to-pay
Identify and escalate non-paying accounts to appropriate internal parties
Utilize PDF editors to make formatting adjustments to invoices
Handle customer file maintenance and follow up on purchase orders
Provide high-quality service to external customers and internal team members

Requirements

What you’ll need

3+ years of corporate collections experience
Proven ability to maintain meticulous records and demonstrate high levels of accuracy
Strong verbal and written communication skills
Highly organized with the ability to prioritize a diverse workload
Dedicated team player who enjoys working across different departments

Benefits

Comp & perks

Health, dental, and vision insurance
Tax-advantaged HSA/FSA options
Monthly stipend for internet
100% company-paid short-term disability
Long-term disability and life insurance
401(k) plan
Holistic well-being program
Various optional coverages
Generous Paid Time Off (PTO)
Supportive EAP

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

corporate collectionsrecord maintenanceinvoice formattingemail distributioncustomer outreachaccounts escalationpurchase order follow-up

Soft Skills

verbal communicationwritten communicationorganizational skillsprioritizationteam collaborationattention to detail