Ensemble Health Partners

Recruitment

• Own and manage complex recruiter screens and multi‑panel technical interview scheduling, including senior‑level and hard‑to‑fill technology roles.
• Coordinate interviews across multiple time zones and stakeholder groups, proactively resolving conflicts and last‑minute changes.
• Serve as a primary point of contact for candidates throughout the interview process, delivering a professional, organized, and responsive candidate experience aligned with Ensemble’s brand.
• Partner with Technical Recruiters to provide proactive sourcing support for technology roles using LinkedIn Recruiter, ATS tools, and internal talent pools.
• Maintain highly accurate, real‑time candidate data within the Applicant Tracking System (ATS).
• Collect, track, and document interviewer feedback following recruiter screens and interviews.
• Support job posting, requisition management, and ATS workflows for technology roles.

Senior Recruiting Coordinator, Technology

IT Support

• Coordinates the day to day task functionality of the Eligibility Services department
• Maintains thorough working knowledge of department policies and procedures
• Maintains thorough working knowledge of relevant federal, state, and county benefit program requirements as well as Charity / Hospital Financial Assistance programs
• Collaborates with SMARTS , and shares information with colleagues and Supervisors
• Assists with quality assurance audits and team productivity
• Assists with various reporting, projects, and DIBS
• Acts as floater to erase deficiencies when work volume spikes or staffing gaps are present
• Subject matter expert for system build partnership, workflow enhancement management, and partnering with external departments for build resolution

Senior Public Benefit Specialist

• Interview uninsured/under-insured patients to determine eligibility for a state Medicaid benefit or Financial Assistance program.
• Assist with application processes to facilitate accurate and appropriate submissions.
• Follow-up on submitted applications to ensure timely billing or adjustment processing.
• Review all referred uninsured/under-insured patients for program eligibility opportunities, initializing and coordinating the application process.
• Communicate effectively with the patient to obtain documents that must accompany the application.
• Document all relevant actions and communication steps in assigned patient accounting systems.
• Maintain knowledge of all state and federal program requirements; share information with colleagues and supervisors.
• Develop and maintain proactive working relationship with county/state/federal Medicaid caseworker partners, working collaboratively with other revenue cycle departments and associates.

Public Benefit Specialist

Strategy

• Lead the execution of strategic projects, ensuring alignment with organizational goals and objectives.
• Oversee the implementation of technology solutions, ensuring seamless integration with existing systems and processes.
• Drive business outcomes by setting clear goals, monitoring progress, and ensuring successful project delivery.
• Work closely with cross-functional teams, including IT, operations, and business units, to ensure project success.
• Identify opportunities for process improvements and implement best practices to enhance project delivery and organizational performance.
• Communicate effectively with senior leadership, presenting project updates and influencing decision-making at the highest levels.
• Develop and monitor key performance indicators (KPIs) to track project progress and measure success.
• Assess and mitigate risks associated with project implementation, ensuring compliance with regulatory requirements and organizational standards.

Senior Director, Operational Strategic Initiatives

Customer Support

• Handle incoming calls from patients for Customer Service.
• Perform all customer service duties with a focus on managing resolutions.
• Answering patient questions regarding statements.
• Posting guarantor payments.
• Setting up payment plans within policies.
• Researching and resolving issues with patient accounts.
• Communicate and partner with other areas of Ensemble.

Customer Service Specialist

AI Research Scientist

• By embodying our core purpose of customer obsession, new ideas, and driving innovation, and delivering excellence, you will help ensure that every touchpoint is meaningful and contributes to our mission of redefining the possible in healthcare.
• The Senior Engineer, AI is responsible for building AI and Machine learning models and pipelines, with a focus on generative AI, LLMs and predictive modelling.
• The successful candidate will work closely with data scientists and product leads to implement AI models, build required data and code pipelines through rigorous engineering disciplines.
• Coordinate between Data Scientists and Product Analysts.
• Automate infrastructure used by the Data Science team.
• Design, develop, and deploy advanced AI models and algorithms to solve complex business problems.
• Test and deploy models.
• Develop minimum viable products based on machine learning.
• Automate processes by utilizing machine learning.
• Lead AI projects from conception to implementation, ensuring timely delivery and high-quality outcomes.
• Ability to create AI models utilizing deep learning, neural networks, and ML algorithms to derive business insights and fuel informed decision-making.
• Advanced experience in programming, software engineering, and data science fields.
• Mentor and coach junior associates on the team.
• Ability to utilize various tools and methods to process data as well as create and keep up AI systems.
• Communicate findings and recommendations to stakeholders through clear and compelling data visualizations and presentations.

Lead AI Research Engineer

Analytics Engineer

• Design, develop, test, deploy, monitor, and continuously improve high-quality data models and transformation pipelines using dbt within a Databricks Lakehouse environment.
• Build scalable, maintainable, and reusable data models, macros, testing frameworks, and automation logic that address cross-functional AR Follow-Up needs.
• Collaborate with operational and product stakeholders to translate AR workflows into technical designs and incremental deliverables that enable automation and intelligent prioritization.
• Partner with data architecture to establish, document, and advocate for analytics engineering standards, modeling conventions, naming patterns, and testing best practices.
• Participate in and help lead technical design sessions, spike investigations, and data architecture reviews to ensure alignment with long-term platform and automation strategy.
• Engage in code reviews to ensure data model quality, promote modular and testable design, and mentor engineers through constructive, actionable feedback.
• Troubleshoot complex data issues across ingestion, transformation, and semantic layers, driving sustainable, long-term fixes.
• Contribute to a culture of analytics engineering excellence by promoting automation, observability, data quality testing, governance, and continuous improvement.
• Design and optimize Delta Lake tables and Spark workloads for performance, scalability, and cost efficiency.
• Help evaluate emerging tools, frameworks, and vendor solutions within the modern data ecosystem and provide guidance on their potential impact or value.
• Support the transformation of AR Follow-Up through structured datasets that enable (for example): Account prioritization and scoring, Denial categorization and trend analysis, Aging analysis and performance tracking, Workflow routing and automation logic.

Counselor

• Performs benefit education and validation for inpatient benefits, authorization, and collecting patient liabilities
• Handles the accurate verification and calculation of patient liabilities including previous balances and collection of patient payments
• Works face to face with patients for estimated liability collection
• Completes pre-registration and registration tasks while attempting to collect the patient’s financial liability
• Monitors missed collection opportunities for potential process improvements
• Makes follow-up phone calls and sends letters to post-discharge patients detailing estimated liabilities

Financial Counseling Specialist

• Perform benefit education and validation
• Face to face review of inpatient benefits
• Authorization and collecting inpatient, observation, and outpatient in bed liability
• Accurate verification and calculation of patient liabilities
• Collect copays, deductibles, co-insurance and balances after financial assistance
• Face to face communication with patients during their stay to collect estimated patient liability
• Monitor missed collection opportunities for potential process improvements

Financial Counselor

Business Intelligence Analyst

• Manage big data and create solutions for reporting requirements
• Solve complex business problems using data from internal and external sources
• Act as a technical resource and mentor to other developers/engineers
• Lead discussions on data needs and recommend how data can support key business decisions
• Present and publish completed reports in accordance with publishing guidelines
• Responsible for data mining, manipulation, and delivery to stakeholders

Senior Engineer, Business Intelligence

Analyst

• Research and identify payment discrepancies from various sources
• Compile and analyze data to make recommendations
• Work with financial and clinical departments collaboratively
• Review contract validation, updates, and interpretation
• Resolve underpaid claims in an effective and timely fashion
• Analysis of payor policies and exercising and interpretation of impact on reimbursement
• Present data and effectively communicate to various levels of end users
• Ensure account analysis is validated prior to distribution
• Work on multiple projects/initiatives at a time
• Maintain applicable continuing education requirements

Revenue Recovery Associate Analyst I – Physicians

Manager

• Responsible for planning, developing, organizing, and managing the Patient Access department
• Responsible for performance and effectiveness of the department
• Coach and develop all staff performing these functions
• Implement short and long-term plans and objectives to improve customer service and collect quality information
• Provide leadership and contribute to the revenue cycle and organizational goals
• Align processes and procedures with Ensemble Health Partners policies at an assigned facility or market

Patient Access Manager

Data Engineer

• Architect, design, implement, and maintain complex software systems and services
• Own end-to-end delivery of significant features/systems: discovery, design, implementation, testing, deployment, and operational excellence
• Collaborate with Product, Design, and Engineering to understand requirements, propose options, and deliver high-quality outcomes
• Contribute to and influence architectural decisions, technical direction, and engineering best practices across the team
• Drive engineering excellence: code reviews, quality standards, and production readiness
• Mentor and guide junior engineers

Senior Software Data Engineer

Operations

• Lead and execute business initiatives across the organization, ensuring alignment with Ensemble’s Standard Operating Model.
• Oversee a team of Business Coordinators and Supervisors, providing leadership, guidance, and accountability for delivering actionable insights and sustainable operational improvements.
• Serve as an advisor to internal executives and client leadership on operational optimization, change management, and process.
• Support the Operations Readiness Team by mentoring and guiding team members in their daily activities and project work, ensuring operational consistency, supporting process improvement initiatives, and facilitating communication across teams.
• Provide coaching, quality assurance, and hands-on support for projects, while also implementing best practices and driving continuous improvement.

Operations Readiness Manager

• Interviews uninsured/under-insured patients to determine eligibility for a state Medicaid benefit or location Financial Assistance program
• Assists with application processes to facilitate accurate and appropriate submissions
• Follows-up on submitted applications to ensure timely billing or adjustment processing
• Reviewing all referred uninsured/under-insured patients for program eligibility opportunities
• Effectively communicating with the patient to obtain documents that must accompany the application
• Following submitted applications to determination point, updating applicable insurance information and ensuring timely billing or adjustment posting
• Documenting all relevant actions and communication steps in assigned patient accounting systems
• Maintaining working knowledge of all state and federal program requirements; shares information with colleagues and supervisors
• Developing and maintaining proactive working relationship with county/state/federal Medicaid caseworker partners