Learning and Development

• Develop engaging and effective learning by applying learning theories and instructional design models to create courses, programs, and materials.
• Establish relationships with stakeholders as a strategic business partner to identify learning solutions that drive associate performance and align with organizational objectives and business needs.
• Identify performance gaps that can be effectively closed with learning solutions and content.
• Work closely with subject matter experts to collect training reference materials, sources, and observational data from job shadowing for developing effective training solutions.
• Select the appropriate needs assessment approach or technique, and partner with stakeholders to understand audiences and their learning preferences.
• Leverage appropriate design methodology to curate tailored content to meet learning requirements and drive performance improvement.
• Develop learning, behavioral, and performance outcome statements that guide the selection of modalities, instructional methods, and content.
• Align delivery options and media to effectively achieve those outcomes.
• Incorporate adult learning theory and instructional standards to design and develop learner centric assets.
• Leverage current technology to maximize learning engagement and retention.
• Design blueprints, schematics, or other visual representations of learning and development solutions to gain stakeholder alignment and approval.
• Develop assessment tools for measuring the effectiveness of learning to drive performance improvement.
• Regularly monitor and analyze evaluative data to guide continuous improvement of solutions.
• Perform regular content reviews for maintenance, keeping current, and improvement of assets.
• Demonstrate Agile project management practices, when required, to meet organizational needs.
• Manage multiple projects at various levels of development.

Instructional Designer

Instructional Design Assistant – Part-Time Internship

Head of Instructional Design

Provider Training Specialist

Senior L&D Specialist, Enterprise Program Trainer

Technical Training Specialist