Patient Access & Pre-Access Supervisor

Ensemble Health Partners

Supervising Patient Access operations at Ensemble, a healthcare revenue cycle management provider. Organizing staff activities and ensuring compliance with revenue cycle processes.

Posted 7/14/2026full-timeRoanoke • 🇺🇸 United StatesJunior💰 $47,400 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in Revenue Cycle Management, staff training, and operational coordination within healthcare settings. Proficient in leading teams, ensuring compliance, and enhancing customer service through effective registration and billing processes.

Highest-signal resume keywords

Revenue Cycle ManagementStaff Training and DevelopmentHealthcare Operations CoordinationSupervisory ExperienceMicrosoft Office Proficiency

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

RegistrationInsurance VerificationHospital BillingSchedulingAnalytical Skills

Soft Skills

Problem SolvingLeadershipCommunication

Tools & Technologies

AI Management

Certifications & Qualifications

Associate DegreeBachelor's Degree

Industry Keywords

Patient AccessComplianceCustomer ServiceProductivity Monitoring

About the role

Key responsibilities & impact

Organizes and coordinates the activities of assigned staff to ensure safe, effective, and appropriate work
Handles and solves problems related to area of assignment
Maintains a working knowledge of functions in area of responsibility
Works in conjunction with patient access manager to develop and coach staff
Conducts and oversees orientation and training of all Patient Access staff
Performs Revenue Cycle tasks necessary to ensure compliance and excellent customer service
Assists Patient Access Manager with day-to-day operations
Coordinates all registration duties with direct and indirect reporting employees
Ensures registration and pre-registration duties are completed daily
Provides training for staff
Monitors daily productivity and communicates with staff
Assigns and coordinates staff schedule, including scheduling rotation, time off, and call-offs
Responsible for upfront collection process tracking and monitoring
On-call rotation which includes days, nights, and weekends

Requirements

What you’ll need

1 to 3 Years Preferred
2 Year/ Associate degree or 4 year/ Bachelor’s Degree
2-3 years of supervisory experience in healthcare or business field preferred
Ability to lead/direct others; high degree of analytical ability; working knowledge of Microsoft Office
Knowledge of registration, insurance, scheduling, and/or verification and hospital billing
Demonstrated advanced usage of AI and the management of teams using AI to lean in to process and technological improvements.

Benefits

Comp & perks

Bonus Incentives
Paid Certifications
Tuition Reimbursement
Comprehensive Benefits
Career Advancement