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Ensemble Health Partners

Patient Access Associate Specialist

Ensemble Health Partners

Patient Access Associate Specialist ensuring seamless patient experience through registration and access processes in healthcare. Responsible for data integrity and regulatory compliance in revenue cycle operations.

Posted 7/10/2026part-timeLewiston • Maine • 🇺🇸 United StatesJuniorMid-Level💰 $18 - $19 per hourWebsite

About the role

Key responsibilities & impact
  • Accurately managing patient registration and access processes within the healthcare revenue cycle
  • Ensuring data integrity, regulatory compliance, and a positive patient experience while directly influencing revenue cycle KPIs
  • Assigning accurate MRNs, completing medical necessity / compliance checks, providing proper patient instructions, collecting insurance information
  • Receiving and processing physician orders, and utilizing an overlay tool while providing excellent customer service
  • Operating the telephone switchboard to relay calls
  • Conducting audits of accounts and ensuring forms are completed accurately and timely to meet audit standards
  • Responsible for pre-registration of patient accounts prior to visits, collecting demographic, insurance, and financial information

Requirements

What you’ll need
  • 1+ years of customer service experience
  • Must be inquisitive and demonstrate openness to innovation including AI to explore better processes and ways to alleviate friction and improve patient and client experiences
  • High School Diploma/GED
  • CRCR Required within 6 months of hire (Company Paid)

Benefits

Comp & perks
  • Bonus Incentives
  • Paid Certifications
  • Tuition Reimbursement
  • Comprehensive Benefits
  • Career Advancement

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools
Medical Necessity ChecksInsurance Information CollectionAudit ConductingDemographic Information CollectionPre-Registration Processes
Soft Skills
Inquisitive NatureOpenness to Innovation
Certifications
CRCR