Director, Patient Access

Ensemble Health Partners

Director of Patient Access coordinating patient access functions for Ensemble Health Partners. Leading teams to enhance efficiency and ensure regulatory compliance in healthcare revenue cycle management.

Posted 7/10/2026full-timeMemphis • Tennessee • 🇺🇸 United StatesLead💰 $92,400 - $126,000 per yearWebsite

About the role

Key responsibilities & impact

Administering and reviewing the performance of patient access functions
Identifying and implementing strategies to improve processes
Promoting operational efficiency and enhancing the patient experience
Ensuring regulatory compliance guidelines are met
Leading a team and making day-to-day leadership decisions
Coaching and building talent within the team
Managing projects and providing vision and operational oversight for staff
Developing positive relationships with operational leaders
Establishing a comprehensive communication strategy to promote Employee Engagement
Managing staffing levels and overseeing hiring and training

Requirements

What you’ll need

Bachelor’s degree or equivalent work experience
3+ years of leadership experience
3+ years of Patient Access experience in a hospital or large health system
Demonstrated experience leading front-end revenue cycle functions
Experience in healthcare provider finance operations or similar service environment required
Demonstrated advanced usage of AI and the management of teams using AI
Experience using KPIs to drive and track team performance
Financial and project management experience required
Strong communication, organizational, interpersonal, and customer service skills required
Excels in a high-volume, deadline-driven setting
CRCR certification required within first 9 months of hire (Ensemble supported)

Benefits

Comp & perks

Health insurance
Time off
Retirement plans
Well-being programs
Professional development opportunities

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Patient Access FunctionsRevenue Cycle FunctionsKPI ManagementProject ManagementAI Utilization

Soft Skills

Communication SkillsOrganizational SkillsInterpersonal SkillsCustomer Service Skills

Certifications

CRCR Certification