Senior Financial Navigating Specialist

Ensemble Health Partners

Financial Navigating Senior Specialist helping patients manage their financial obligations in healthcare. Collaborating with various departments to ensure comprehensive support during financial journeys.

Posted 7/9/2026full-timeJohnson City • Tennessee • 🇺🇸 United StatesSenior💰 $19 - $21 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in managing healthcare-related financial obligations, including calculating patient liability estimates and facilitating payment arrangements. Strong background in revenue cycle management and customer service within a healthcare setting is essential.

Highest-signal resume keywords

Revenue Cycle ManagementPatient Liability EstimationCustomer Service ExperienceCRCR CertificationHealthcare Financial Guidance

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Patient Liability CalculationPayment Arrangement FacilitationAccount Documentation MaintenanceBilling Inquiry ResolutionCost Estimation

Soft Skills

CommunicationOpenness to Innovation

Certifications & Qualifications

CRCR

Industry Keywords

HealthcareFinancial ObligationsRevenue CyclePatient Care AdvocateOut-of-Pocket Costs

About the role

Key responsibilities & impact

Provide personalized guidance to help patients understand and manage healthcare-related financial obligations
Review benefits, estimate out-of-pocket costs, facilitate payment arrangements
Maintain communication with client patient care advocate or designated personnel
Calculate patient liability estimates and collect payments at point of service
Address billing and coverage inquiries, maintain account documentation

Requirements

What you’ll need

3-5 years' experience in multiple areas of the revenue cycle
Prior customer service and/or hospital experience preferred
High School diploma/GED required
CRCR Required within 6 months of hire
Must demonstrate openness to innovation including AI

Benefits

Comp & perks

Bonus Incentives
Paid Certifications
Tuition Reimbursement
Comprehensive Benefits
Career Advancement