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Patient Access & Pre-Access Supervisor
Ensemble Health PartnersPatient Access Supervisor overseeing daily operations of patient access team at Ensemble. Ensuring compliance with regulatory standards and optimizing workflows in healthcare revenue cycle management.
About the role
Key responsibilities & impact- Oversees daily operations of the patient access/pre-access team
- Ensures efficient workflows, staff performance, and adherence to revenue cycle goals
- Manages scheduling, monitors KPIs, and ensures compliance with regulatory and organizational standards
- Provides coaching and performance feedback, resolves complex patient and operational issues
- Partners with clients to optimize front-end processes
- Oversees onboarding, training, and continuous development of staff
- Drives initiatives that improve patient satisfaction and operational efficiency
- Provides comprehensive support for client needs and assumes additional duties aligned with business priorities
Requirements
What you’ll need- 1 to 3 Years Required Knowledge, Skills and Abilities
- 2 Year/ Associate degree or 4 year/ Bachelor’s Degree
- 2-3 years of supervisory experience in healthcare or business field preferred
- Ability to lead/direct others; high degree of analytical ability; working knowledge of Microsoft Office
- Knowledge of registration, insurance, scheduling, and/or verification and hospital billing
- Demonstrated advanced usage of AI and the management of teams using AI to lean into process and technological improvements, to include the exploration, experimentation, and application of AI.
Benefits
Comp & perks- Bonus Incentives
- Paid Certifications
- Tuition Reimbursement
- Comprehensive Benefits
- Career Advancement
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Healthcare Operations ManagementKPI MonitoringPatient RegistrationInsurance VerificationHospital BillingAnalytical SkillsMicrosoft Office Proficiency
Soft Skills
CoachingPerformance FeedbackProblem Solving
Certifications
Associate DegreeBachelor's Degree