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Senior Patient Access Specialist
Ensemble Health PartnersSenior Patient Access Specialist at Ensemble Health Partners managing patient admissions and operations. Role involves training and scheduling while ensuring compliance and service excellence.
About the role
Key responsibilities & impact- Responsible for performing admitting duties for all patients receiving services
- Additional duties can include training, scheduling, and other senior-level responsibilities
- Responsible for assigning accurate MRNs, completing medical necessity or compliance checks
- Providing proper patient instructions, collecting insurance information
- Receiving and processing physician orders while utilizing an overlay tool
- Providing excellent customer service as measured by Press Ganey
- Development of training materials and programs for new hires
- Providing continuing education to associates in all areas of the revenue cycle
- Collection of point of service payments
Requirements
What you’ll need- 1 to 3 Years of Experience
- Understanding of Revenue Cycle including admission, billing, payments, and denials
- Comprehensive knowledge of patient insurance process for obtaining authorizations and benefits verification
- Knowledge of Health Insurance requirements
- Knowledge of medical terminology or CPT or procedure codes
- Must be inquisitive and demonstrate openness to innovation including AI to explore better processes and ways to alleviate friction and improve patient and client experiences.
Benefits
Comp & perks- Bonus Incentives
- Paid Certifications
- Tuition Reimbursement
- Comprehensive Benefits
- Career Advancement
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
medical necessity checkscompliance checkspatient instructionsinsurance information collectionrevenue cycle managementauthorizationsbenefits verificationmedical terminologyCPT codesprocedure codes
Soft Skills
customer servicetraining developmentcommunicationinquisitiveopenness to innovation