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Patient Access Specialist
Ensemble Health PartnersPatient Access Specialist ensuring proper patient admissions and record management at Mercy - The Jewish Hospital. Engaging with patients and healthcare staff in a dynamic environment.
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
medical necessity checkscompliance checksinsurance information collectionphysician order processingaccount auditing
Soft Skills
customer serviceinquisitiveopenness to innovation
Tools & Technologies
overlay tool
Certifications & Qualifications
High School DiplomaGED
Industry Keywords
MRNpatient instructions
About the role
Key responsibilities & impact- Patient Access staff are responsible for assigning accurate MRNs
- Completing medical necessity / compliance checks
- Providing proper patient instructions
- Collecting insurance information
- Receiving, and processing physician orders
- Utilizing an overlay tool while providing excellent customer service
- Conducting audits of accounts and assuring all forms are completed accurately
Requirements
What you’ll need- 1+ years of customer service experience
- Must be inquisitive and demonstrate openness to innovation including AI
- High School Diploma/GED
Benefits
Comp & perks- Bonus Incentives
- Paid Certifications
- Tuition Reimbursement
- Comprehensive Benefits
- Career Advancement