Patient Access Specialist

Ensemble Health Partners

Patient Access Specialist ensuring proper patient admissions and record management at Mercy - The Jewish Hospital. Engaging with patients and healthcare staff in a dynamic environment.

Posted 6/25/2026part-timeCincinnati • Ohio • 🇺🇸 United StatesJunior💰 $17 - $18 per hourWebsite

About the role

Key responsibilities & impact

Patient Access staff are responsible for assigning accurate MRNs
Completing medical necessity / compliance checks
Providing proper patient instructions
Collecting insurance information
Receiving, and processing physician orders
Utilizing an overlay tool while providing excellent customer service
Conducting audits of accounts and assuring all forms are completed accurately

Requirements

What you’ll need

1+ years of customer service experience
Must be inquisitive and demonstrate openness to innovation including AI
High School Diploma/GED

Benefits

Comp & perks

Bonus Incentives
Paid Certifications
Tuition Reimbursement
Comprehensive Benefits
Career Advancement

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

medical necessity checkscompliance checksinsurance information collectionphysician order processingaccount auditing

Soft Skills

customer serviceinquisitiveopenness to innovation

Certifications

High School DiplomaGED