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Ensemble Health Partners

Patient Access Specialist

Ensemble Health Partners

Patient Access Specialist at Ensemble responsible for admitting duties in a healthcare setting. Utilizing technology in a customer-focused role to ensure compliance and patient satisfaction.

Posted 6/25/2026part-timeAthens • Texas • 🇺🇸 United StatesJunior💰 $17 - $18 per hourWebsite

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills
medical necessity checkscompliance checkspatient instructionsinsurance information collectionphysician orders processingAdvanced Beneficiary Notice (ABN) softwaretelephone switchboard operation
Soft Skills
customer serviceinquisitiveopenness to innovationproblem-solvingcommunication
Tools & Technologies
overlay toolPress Ganey
Certifications & Qualifications
CRCR
Industry Keywords
patient accessmedical records number (MRN)point of service goalsMedicare

About the role

Key responsibilities & impact
  • Responsible for performing admitting duties for all patients admitted for services at the hospital.
  • Responsible for assigning accurate MRNs, completing medical necessity / compliance checks, providing proper patient instructions, collecting insurance information, receiving and processing physician orders, and utilizing a overlay tool while providing excellent customer service as measured by Press Ganey.
  • Operates the telephone switchboard to relay incoming, out-going and inter-office calls as applicable.
  • Patient Access staff will be held accountable for point of service goals as assigned.
  • Responsible for accurate screening of medical necessity using the Advanced Beneficiary Notice (ABN) software to inform Medicare patients of possible non-payment of test by Medicare and distribution of the ABN as appropriate.
  • Responsible for distribution and documentation of other designated forms and pamphlets.

Requirements

What you’ll need
  • 1+ years of customer service experience
  • Must be inquisitive and demonstrate openness to innovation including AI to explore better processes and ways to alleviate friction and improve patient and client experiences.
  • Required Education: High School Diploma/GED
  • Required Certification: CRCR Required within 6 months of hire (Company Paid)

Benefits

Comp & perks
  • Bonus Incentives
  • Paid Certifications
  • Tuition Reimbursement
  • Comprehensive Benefits
  • Career Advancement