Director, Partnership Success

Ensemble Health Partners

Partnership Success Director ensuring exceptional client experiences and operational excellence in healthcare revenue cycle management. Leading teams and initiatives to drive financial and operational outcomes.

Posted 6/23/2026full-timeRemote • 🏈 Anywhere in North AmericaLead💰 $111,000 - $167,000 per yearWebsite

About the role

Key responsibilities & impact

Responsible for day-to-day client operations and the planning, development, and implementation of policies, objectives, and initiatives for acute or physician revenue cycle activities.
Forms and nurtures relationships with clients, influences and directs operations, and ensures results are consistently delivered.
Communicates organizational values and positive leadership to all associates and is accountable for client performance expectations.
Articulates plans with client deliverables, timelines, outcomes, and actions, and monitors bad debt and process improvements in key areas.
Identifies gaps in client support or performance and proposes solutions to drive improvement.
Builds relationships and organizational alignment, influences decisions, and engages onsite operational teams to drive results.
Participates and leads program-level meetings with stakeholders, working closely with CFO and client leadership to support analysis, reporting, and service line development.
Acts as a revenue cycle expert, ensuring prompt communication of changes related to payer policies, contracting, regulatory updates, and compliance requirements.
Assists client leadership in understanding revenue cycle processes, metrics, tools, and reports.
Facilitates monthly client meetings to review operations performance, strategic initiatives, partnership opportunities, and escalated support needs.

Requirements

What you’ll need

Bachelor's Degree or equivalent experience
Minimum 3 -5 years experience leading healthcare revenue cycle in complex, client‑facing environments
Proven ability to build relationships and organization alignment, influence decisions, engage on-site operational teams and drive results.
Minimum 3 - 5 years of people leadership experience
Proven ability to lead and influence multi‑level teams in onsite and matrixed environments
Executive‑level communication skills with the ability to present complex information clearly
Experience partnering directly with client executives and Boards
Ability to lead initiatives with minimal oversight
Demonstrated advanced usage of AI and the management of teams using AI to lean in to process and technological improvements, to include the exploration, experimentation, and application of AI
Ability to travel at least 75% of the time.

Benefits

Comp & perks

Health insurance
Time off
Retirement plans
Well-being programs
Professional development

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

revenue cycle managementdata analysisprocess improvementperformance metricsclient operationspolicy developmentregulatory complianceAI managementstrategic initiativesreporting

Soft Skills

relationship buildingorganizational alignmentinfluencecommunicationleadershipteam engagementproblem-solvingpresentation skillsdecision-makingclient management

Certifications

Bachelor's Degree