Director, Patient Access – Onsite

Ensemble Health Partners

Director overseeing Patient Access functions at Ensemble, enhancing patient experiences and implementing efficient processes. Leading a team to drive operational success and improve revenue cycle performance.

Posted 6/23/2026full-timeMemphis • Tennessee • 🇺🇸 United StatesLead💰 $92,400 - $126,000 per yearWebsite

About the role

Key responsibilities & impact

Consistently provide exceptional experiences for clients, patients, and colleagues
Identify and implement strategies to improve processes
Promote operational efficiency and enhance patient experience
Make leadership decisions and communicate effectively
Coach and build talent within the team
Organize functions through clear accountabilities
Promote team-building relationships
Manage budget and resources effectively
Provide leadership and oversight for Patient Access staff

Requirements

What you’ll need

Bachelor’s degree or equivalent work experience
3+ years of leadership experience
3+ years of Patient Access experience in a hospital or large health system
Demonstrated experience leading front‑end revenue cycle functions
Experience in healthcare provider finance operations or similar service environment required
Demonstrated advanced usage of AI and the management of teams
Financial and project management experience required
Strong communication, organizational, interpersonal, and customer service skills required
Excels in a high-volume, deadline-driven setting
CRCR certification required within first 9 months of hire (Ensemble supported)

Benefits

Comp & perks

Health insurance
Time off
Retirement plans
Professional development opportunities
Recognition programs

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

patient accessrevenue cycle managementfinancial managementproject managementAI usage

Soft Skills

leadershipcommunicationorganizational skillsinterpersonal skillscustomer serviceteam-building

Certifications

CRCR certification