Senior Director, Patient Access – 50% Travel

Ensemble Health Partners

Senior Director overseeing Patient Access functions and leading operational improvements at Ensemble Health Partners. Responsible for enhancing patient experience and ensuring compliance in healthcare operations.

Posted 6/19/2026full-timeWORK AT HOME • 🇺🇸 United StatesSenior💰 $101,600 - $136,000 per yearWebsite

About the role

Key responsibilities & impact

A Patient Access Senior Director is responsible for administering and reviewing the performance of patient access functions within Ensemble Health Partners.
Identifying and implementing strategies to improve processes, promoting operational efficiency, enhancing the patient experience and meeting regulatory compliance guidelines.
Provides vision, leadership and operational oversight for on-site Patient Access staff within a specific hospital or market.
Establishing positive, collaborative relationships with operational leaders at these specific sites or markets.
Organizes functions through establishing clear accountabilities, delegation of duties and appropriate departmentalization without creating silos.
Develops and maintains an effective, visible and well-respected team by selecting, evaluating, coaching and managing the performance of qualified professionals.
Negotiates and recruits with other department managers the need for cross training and support in their areas as necessary.
Promotes team-building relationships in all areas of responsibility.
Works in a collaborative manner with all managers/team leaders to ensure a successful and compliant revenue cycle process.
Accountable for a comprehensive and effective communication strategy within the facility and/or market that promotes Employee Engagement.
Determines appropriate staffing levels, monitors compensation and strengthens recruiting and retention process.
Directs hiring and training for leadership and patient access staff.
Manages the budget.

Requirements

What you’ll need

Bachelor’s degree or equivalent work experience
5+ years of leadership experience
5+ years of Patient Access experience
Demonstrated advanced usage of AI and the management of teams using AI to lean in to process and technological improvements, to include the exploration, experimentation, and application of AI.
Experience in healthcare provider finance operations or similar service environment required
Strong executive presence with the ability to project confidence, credibility and authority; able to remain calm & show decisiveness under pressure
Financial and project management experience
Experience setting strategies aimed at increasing associate engagement
Flexible and can be available/work outside of regular business hours when needed
Strong communication, organizational, interpersonal, and customer service skills required
Able to work in a fast-paced environment.

Benefits

Comp & perks

Associate Benefits – We offer a comprehensive benefits package designed to support the physical, emotional, and financial health of you and your family, including healthcare, time off, retirement, and well-being programs.
Growth – We invest in your professional development. Each associate will earn a professional certification relevant to their field and can obtain tuition reimbursement.
Recognition – We offer quarterly and annual incentive programs for all employees who go beyond and keep raising the bar for themselves and the company.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

patient accessAI managementfinancial managementproject managementregulatory complianceoperational efficiencystaffingbudget managementcross trainingrecruitment

Soft Skills

leadershipcommunicationorganizational skillsinterpersonal skillscustomer serviceteam-buildingexecutive presencedecisivenessflexibilityemployee engagement

Certifications

Bachelor’s degree