Manager, Patient Access – Pre-Access

Ensemble Health Partners

Manager of Patient Access leading a healthcare team to optimize patient experience and revenue cycle processes. Overseeing staffing and operations for admissions and registration departments at Ensemble Health Partners.

Posted 6/18/2026full-timeWoodstock • Virginia • 🇺🇸 United StatesJuniorMid-Level💰 $63,100 - $78,875 per yearWebsite

About the role

Key responsibilities & impact

Responsible for planning, developing, organizing, and managing the Patient Access department
Coach and develop all staff performing these functions
Implement short and long-term plans and objectives to improve customer service and collect quality information
Provide leadership and contribute to the revenue cycle and organizational goals
Ensure regulatory compliance requirements are met
Manage daily operations for the admitting, registration, and financial services departments
Ensure accurate MRNs, medical necessity checks, and excellent customer service
Develop departmental staffing needs and prepare monthly reports
Establish departmental goals with staff for optimizing performance
Collect, interpret, and communicate performance data

Requirements

What you’ll need

Certified Revenue Cycle Representative (CRCR) certification
Certified Healthcare Access Manager (CHAM) certification
Minimum 2 – 3 year’s management experience in healthcare industry
Patient Access experience with managed care/insurance or call center preferred
Experience with Microsoft a must
Ability to balance numerous priorities, therefore requiring great skills in prioritization
Ability to understand and master numerous computer applications, while also understanding information technology enough to work with the I.T. department to ensure the technological needs of the department are being met
Demonstrated advanced usage of AI and the management of teams using AI to lean in to process and technological improvements, to include the exploration, experimentation, and application of AI

Benefits

Comp & perks

Bonus Incentives
Paid Certifications
Tuition Reimbursement
Comprehensive Benefits
Career Advancement

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

revenue cycle managementcustomer serviceperformance data analysisstaff managementregulatory compliancemedical necessity checksdepartmental goal settingAI application in managementinformation technology understanding

Soft Skills

leadershipcoachingprioritizationorganizational skillscommunication

Certifications

Certified Revenue Cycle Representative (CRCR)Certified Healthcare Access Manager (CHAM)