Senior Specialist, Financial Navigator

Ensemble Health Partners

Financial Navigator responsible for guiding patients through financial processes in healthcare settings. Supporting patients during their stay and post-discharge with applications and questions.

Posted 6/18/2026full-timeGreat Falls • Montana • 🇺🇸 United StatesSenior💰 $20 - $23 per hourWebsite

About the role

Key responsibilities & impact

Guiding patients through their financial journey during their stay at the facility and immediately post discharge
Available up to 30 days post discharge
Serve as an onsite point person for the patient
Reduce confusion between the patient and the separate functional areas of financial services
Screening self-pay patient’s bedside
Completing and submitting Medicaid, Disability and Financial Assistance applications
Triage financial questions
Providing patient education
Performing onsite patient rounding
Facilitating process improvement projects for the patient’s financial journey

Requirements

What you’ll need

3 to 5 Years
Bachelor’s degree or equivalent experience
Experience in multiple areas of the revenue cycle is preferred, including but not limited to a financial counselor role, customer service role, public benefits/Medicaid advocate/eligibility, state case/eligibility specialist or other applicable roles
Prior Patient Access or Physician based experience is a plus
Must be inquisitive and demonstrate openness to innovation including AI to explore better processes and ways to alleviate friction and improve patient and client experiences.

Benefits

Comp & perks

Bonus Incentives
Paid Certifications
Tuition Reimbursement
Comprehensive Benefits
Career Advancement

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

financial counselingMedicaid applicationsDisability applicationsFinancial Assistance applicationsrevenue cycle managementpatient educationprocess improvement

Soft Skills

communicationinquisitiveopenness to innovationcustomer serviceproblem-solving