Senior Public Benefit Specialist
Ensemble Health Partners
full-time
Posted on:
Location Type: Office
Location: Jupiter • Florida • 🇺🇸 United States
Visit company websiteSalary
💰 $20 - $22 per hour
Job Level
Senior
About the role
- Interview uninsured/under-insured patients to determine eligibility for a state Medicaid benefit or Financial Assistance program
- Assist with application processes to facilitate accurate and appropriate submissions
- Follow-up on submitted applications to ensure timely billing or adjustment processing
- Review all referred uninsured/under-insured patients for program eligibility opportunities and initialize application process
- Communicate with patients to obtain documents required for applications
- Update applicable insurance information and ensure timely billing or adjustment posting
- Document all relevant actions and communication steps in assigned patient accounting systems
- Maintain working knowledge of all state and federal program requirements and share information with colleagues and supervisors
- Develop and maintain proactive working relationships with county/state/federal Medicaid caseworker partners
- Collaborate with other revenue cycle departments and associates
- Perform other job duties as assigned
Requirements
- 1-2 years of experience in healthcare industry, interacting with patients regarding hospital financial issues
- Understanding of Revenue Cycle including admission, billing, payments and denials
- Comprehensive knowledge of patient insurance process for obtaining authorizations and benefits verification
- Knowledge of Health Insurance requirements
- Knowledge of medical terminology or CPT or procedure codes
- Patient Access experience with managed care/insurance (highly preferred)
- Call Center experience (highly preferred)
- High School Diploma or GED (Combination of post-secondary education and experience will be considered in lieu of degree)
- CRCR certification required within 9 months of hire (Company Paid)
Benefits
- Bonus Incentives
- Paid Certifications
- Tuition Reimbursement
- Comprehensive Benefits
- Career Advancement
- Associate Benefits including healthcare, time off, retirement, and well-being programs
- Quarterly and annual incentive programs
- CRCR certification (Company Paid within 9 months of hire)
- Work-Life Flexibility
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
patient insurance processauthorizationsbenefits verificationmedical terminologyCPT codesprocedure codesrevenue cyclebillingpaymentsdenials
Soft skills
communicationrelationship buildingcollaborationorganizational skillsproactive approach
Certifications
CRCR certification