IT Support

• Interview uninsured/under-insured patients to determine eligibility for a state Medicaid benefit or Financial Assistance program
• Assist with application processes to facilitate accurate and appropriate submissions
• Follow-up on submitted applications to ensure timely billing or adjustment processing
• Review all referred uninsured/under-insured patients for program eligibility opportunities and initialize application process
• Communicate with patients to obtain documents required for applications
• Update applicable insurance information and ensure timely billing or adjustment posting
• Document all relevant actions and communication steps in assigned patient accounting systems
• Maintain working knowledge of all state and federal program requirements and share information with colleagues and supervisors
• Develop and maintain proactive working relationships with county/state/federal Medicaid caseworker partners
• Collaborate with other revenue cycle departments and associates
• Perform other job duties as assigned

Senior Public Benefit Specialist

Public Benefit Specialist