Self-Pay Operations Specialist
Ensemble Health Partners
full-time
Posted on:
Location Type: Office
Location: Cincinnati • Ohio • 🇺🇸 United States
Visit company websiteSalary
💰 $15 - $16 per hour
Job Level
Mid-LevelSenior
About the role
- Responsible for patient related activities that include printing and mail medical records, itemized bills, and other required documents. The source of these documents can be the client host systems, EIQ, Shared folders, Teams folders, emails or virtual fax.
- Responsible for activities that include pulling documentation and distributing documentation to other individuals or departments. Printing daily hardcopy payers UB's, 1500’s, Medical Records & EOB's and process them to be mailed. The source of these documents can be the client host systems, EIQ, Shared folders, Teams folders, emails or virtual fax.
- Responsible for patient related activities that include providing daily volume, backlog and workflow information. Specialist may be responsible for pulling various reports and working special projects.
- Patient related activities that include reviewing patient accounts, working work queues, work lists, patient portals, responding to emails from patients, payors, attorneys, etc. Review patient accounts for errors and fixing the errors or communicating with other departments that are responsible for correcting them.
- Partnering with other departments to resolve patient complaints or situations that have impacted the patient.
Requirements
- Certified Revenue Cycle Representative (CRCR) required within 9 months of hire -Company Paid
- Job Experience: Less than 1 Year
- Education Level: High School Diploma, GED, or Equivalent Experience
- Other Preferred Knowledge, Skills and Abilities: Valid Notary Public Certification
- Microsoft Office experience
- Revenue Cycle knowledge
- Critical thinking
Benefits
- Associate Benefits – We offer a comprehensive benefits package designed to support the physical, emotional, and financial health of you and your family, including healthcare, time off, retirement, and well-being programs.
- Our Culture – Ensemble is a place where associates can do their best work and be their best selves. We put people first, last and always. Our culture is rooted in collaboration, growth, and innovation.
- Growth – We invest in your professional development. Each associate will earn a professional certification relevant to their field and can obtain tuition reimbursement.
- Recognition – We offer quarterly and annual incentive programs for all employees who go beyond and keep raising the bar for themselves and the company.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
medical records managementdocumentation distributionreport generationerror correctionworkflow managementpatient account reviewrevenue cycle managementcritical thinking
Soft skills
communicationproblem-solvingcollaboration
Certifications
Certified Revenue Cycle Representative (CRCR)Notary Public Certification