Operations

• Responsible for patient related activities that include printing and mail medical records, itemized bills, and other required documents. The source of these documents can be the client host systems, EIQ, Shared folders, Teams folders, emails or virtual fax.
• Responsible for activities that include pulling documentation and distributing documentation to other individuals or departments. Printing daily hardcopy payers UB's, 1500’s, Medical Records & EOB's and process them to be mailed. The source of these documents can be the client host systems, EIQ, Shared folders, Teams folders, emails or virtual fax.
• Responsible for patient related activities that include providing daily volume, backlog and workflow information. Specialist may be responsible for pulling various reports and working special projects.
• Patient related activities that include reviewing patient accounts, working work queues, work lists, patient portals, responding to emails from patients, payors, attorneys, etc. Review patient accounts for errors and fixing the errors or communicating with other departments that are responsible for correcting them.
• Partnering with other departments to resolve patient complaints or situations that have impacted the patient.

Self-Pay Operations Specialist

Operations and Sales Intern

Sales Operations Intern

Unit Operations Coordinator

Production Operations I