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Bilingual Scheduling Specialist
Ensemble Health PartnersScheduling Specialist performing scheduling duties for Diagnostic Services patients in remote arrangement. Responsible for ensuring proper patient instructions and pre-registrations according to healthcare regulations.
About the role
Key responsibilities & impact- Scheduling and pre-registering patients for the appropriate procedures based on physician's orders
- Selecting accurate medical records for patient safety
- Providing proper patient instructions
- Pre-registering patients, obtaining and validating demographic and insurance information
- Point of Service collections and financial counseling functions as appropriate
- Other job related duties as required by their supervisor, subject to reasonable accommodation
Requirements
What you’ll need- High School Diploma, GED, or Equivalent Experience
- Certified Revenue Cycle Representative (CRCR) required within 9 months of hire
- 1-3 years' work experience
- 2 years’ experience in a healthcare related position
- Experience working with insurance companies and/or pre-authorizations required
- Patient Access experience with managed care/insurance
- Formal typist with a minimum of 35 WPM
- Intermediate proficiency in MS applications (Word, Excel & PowerPoint)
- Experience with multiple computer systems and use of dual screens
- Able to multitask and work individually while applying critical thinking skills
- Customer Service experience highly preferred.
- Must be inquisitive and demonstrate openness to innovation including AI to explore better processes and ways to alleviate friction and improve patient and client experiences.
Benefits
Comp & perks- healthcare
- time off
- retirement
- well-being programs
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
patient schedulingmedical record selectiondemographic validationinsurance information processingPoint of Service collectionsfinancial counselingtyping (35 WPM)critical thinking
Soft Skills
customer servicemultitaskingindividual workopenness to innovation
Certifications
High School DiplomaGEDCertified Revenue Cycle Representative (CRCR)