Director, Partnership Success

Ensemble Health Partners

Director for Partnership Success managing client operations in healthcare revenue cycle management. Leading initiatives and building relationships to ensure client performance and stability.

Posted 5/1/2026full-timeRemote • 🇺🇸 United StatesLead💰 $111,000 - $167,000 per yearWebsite

About the role

Key responsibilities & impact

Responsible for day-to-day client operations and the planning, development, and implementation of policies, objectives, and initiatives for acute or physician revenue cycle activities
Form and nurture relationships with clients, influence and direct operations, and ensure results are consistently delivered
Communicate organizational values and positive leadership to all associates and ensure accountability for client performance expectations
Articulate plans with client deliverables, timelines, outcomes, and actions, and monitor bad debt and process improvements
Identify gaps in client support or performance and propose solutions to drive improvement
Participate and lead program-level meetings with stakeholders, working closely with CFO and client leadership to support analysis, reporting, and service line development
Act as a revenue cycle expert, ensuring prompt communication of changes related to payer policies, contracting, regulatory updates, and compliance requirements
Assist client leadership in understanding revenue cycle processes, metrics, tools, and reports
Facilitate monthly client meetings to review operations performance, strategic initiatives, partnership opportunities, and escalated support needs

Requirements

What you’ll need

Bachelor's Degree or equivalent experience
Minimum 3 -5 years experience leading healthcare revenue cycle in complex, client‑facing environments
Proven ability to build relationships and organizational alignment, influence decisions, engage on-site operational teams and drive results
Minimum 3 - 5 years of people leadership experience
Proven ability to lead and influence multi‑level teams in onsite and matrixed environments
Executive‑level communication skills with the ability to present complex information clearly
Experience partnering directly with client executives and Boards
Ability to lead initiatives with minimal oversight
Demonstrated advanced usage of AI and the management of teams using AI for process and technological improvements
Ability to travel at least 75% of the time

Benefits

Comp & perks

Healthcare
Time off
Retirement plans
Well-being programs
Professional development opportunities
Tuition reimbursement
Quarterly and annual incentive programs

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

revenue cycle managementdata analysisprocess improvementperformance metricsclient operationspolicy developmentregulatory compliancecontractingAI managementstrategic initiatives

Soft Skills

relationship buildinginfluenceleadershipcommunicationorganizational alignmentproblem-solvingaccountabilityteam engagementpresentation skillsinitiative

Certifications

Bachelor's Degree