IT Support

• Interview uninsured/under-insured patients to determine eligibility for state Medicaid benefit or Financial Assistance programs.
• Assist with application processes and facilitate accurate and appropriate submissions.
• Follow up on submitted applications to ensure timely billing or adjustment processing.
• Review referred uninsured/under-insured patients for program eligibility and coordinate the application process.
• Communicate with patients to obtain documents required for applications.
• Update applicable insurance information and ensure timely billing or adjustment posting.
• Document all relevant actions and communication steps in assigned patient accounting systems.
• Maintain working knowledge of all state and federal program requirements and share information with colleagues and supervisors.
• Develop and maintain proactive working relationships with county/state/federal Medicaid caseworker partners and collaborate with other revenue cycle departments.

Public Benefit Specialist

Tier 2 Help Desk Technician

IT Specialist

Senior Manager, IT Infrastructure – Helpdesk

Retirement Benefit Administrator

Audit Manager – Asset Management