Manager, Patient Access – Pre-Access

Ensemble Health Partners

Manager overseeing Patient Access operations at Ensemble Health Partners, responsible for department performance and staff development. Seeking an experienced leader to drive organizational revenue cycle goals.

Posted 4/16/2026full-timePhiladelphia • Pennsylvania • 🇺🇸 United StatesJuniorMid-Level💰 $63,100 - $78,875 per yearWebsite

About the role

Key responsibilities & impact

Responsible for planning, developing, organizing, and managing the Patient Access department
Responsible for performance and effectiveness of the department
Coaching and development of all staff performing these functions
Implementing short and long-term plans and objectives to improve customer service
Provide leadership and contribute to the revenue cycle and organizational goals
Align processes and procedures with Ensemble Health Partners policies
Directly managing the operations for the admitting, registration, and financial services departments
Developing and managing departmental staffing needs
Preparing monthly reports as requested
Establishing departmental goals with the staff to optimize performance
Collecting, interpreting and communicating performance data using various tools and systems

Requirements

What you’ll need

Certified Revenue Cycle Representative (CRCR) certification
Certified Healthcare Access Manager (CHAM) certification
Bachelor's Degree or Equivalent Experience in Healthcare Management/Administration
Minimum 2 – 3 year’s management experience in healthcare industry
Patient Access experience with managed care/insurance or call center preferred
Experience with Microsoft a must
Ability to balance numerous priorities, therefore requiring great skills in prioritization
Ability to understand and master numerous computer applications
Demonstrated advanced usage of AI and the management of teams using AI

Benefits

Comp & perks

Bonus Incentives
Paid Certifications
Tuition Reimbursement
Comprehensive Benefits
Career Advancement

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

revenue cycle managementpatient access managementperformance data analysisstaff managementcustomer service improvementdepartmental goal settingoperational managementfinancial services managementreport preparationAI management

Soft Skills

leadershipcoachingprioritizationcommunicationorganizational skillsteam developmentperformance optimizationinterpersonal skillsstrategic planningproblem-solving

Certifications

Certified Revenue Cycle Representative (CRCR)Certified Healthcare Access Manager (CHAM)