Manager, Patient Access – Pre-Access
Ensemble Health Partners
full-time
Posted on:
Location Type: Office
Location: Philadelphia • Pennsylvania • United States
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Salary
💰 $63,100 - $78,875 per year
About the role
- Responsible for planning, developing, organizing, and managing the Patient Access department
- Responsible for performance and effectiveness of the department
- Coaching and development of all staff performing these functions
- Implementing short and long-term plans and objectives to improve customer service
- Provide leadership and contribute to the revenue cycle and organizational goals
- Align processes and procedures with Ensemble Health Partners policies
- Directly managing the operations for the admitting, registration, and financial services departments
- Developing and managing departmental staffing needs
- Preparing monthly reports as requested
- Establishing departmental goals with the staff to optimize performance
- Collecting, interpreting and communicating performance data using various tools and systems
Requirements
- Certified Revenue Cycle Representative (CRCR) certification
- Certified Healthcare Access Manager (CHAM) certification
- Bachelor's Degree or Equivalent Experience in Healthcare Management/Administration
- Minimum 2 – 3 year’s management experience in healthcare industry
- Patient Access experience with managed care/insurance or call center preferred
- Experience with Microsoft a must
- Ability to balance numerous priorities, therefore requiring great skills in prioritization
- Ability to understand and master numerous computer applications
- Demonstrated advanced usage of AI and the management of teams using AI
Benefits
- Bonus Incentives
- Paid Certifications
- Tuition Reimbursement
- Comprehensive Benefits
- Career Advancement
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
revenue cycle managementpatient access managementperformance data analysisstaff managementcustomer service improvementdepartmental goal settingoperational managementfinancial services managementreport preparationAI management
Soft Skills
leadershipcoachingprioritizationcommunicationorganizational skillsteam developmentperformance optimizationinterpersonal skillsstrategic planningproblem-solving
Certifications
Certified Revenue Cycle Representative (CRCR)Certified Healthcare Access Manager (CHAM)