Manager, Patient Access – Pre-Access
Ensemble Health Partners
full-time
Posted on:
Location Type: Office
Location: Westwood • New Jersey • United States
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About the role
- Oversee strategic and operational functions for patient access and pre-access teams
- Manage multi-site operations and monitor KPIs
- Drive process improvements that enhance efficiency and patient satisfaction
- Develop and manage departmental budgets and ensure compliance
- Partner with leadership to implement initiatives optimizing front-end workflows
- Lead recruitment, onboarding, and professional development for supervisors and staff
- Serve as a liaison for internal and external stakeholders and resolve escalated issues
Requirements
- Certified Revenue Cycle Representative (CRCR) certification
- Certified Healthcare Access Manager (CHAM) certification
- Bachelor's Degree or Equivalent
- Minimum 2 – 3 year's management experience in healthcare industry
- Patient Access experience with managed care/insurance or call center preferred
- Experience with Microsoft a must
- Ability to balance numerous priorities
- Ability to understand and master numerous computer applications
- Demonstrated advanced usage of AI and the management of teams using AI
Benefits
- Bonus Incentives
- Paid Certifications
- Tuition Reimbursement
- Comprehensive Benefits
- Career Advancement
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
patient accessmanaged careinsurancecall centerbudget managementprocess improvementKPI monitoringAI management
Soft Skills
leadershipcommunicationproblem-solvingorganizational skillsprioritization
Certifications
Certified Revenue Cycle Representative (CRCR)Certified Healthcare Access Manager (CHAM)