Financial Counselor
Ensemble Health Partners
full-time
Posted on:
Location Type: Office
Location: Decatur • Illinois • United States
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Salary
💰 $19 - $20 per hour
Job Level
About the role
- Perform benefit education and validation
- Face to face review of inpatient benefits
- Authorization and collecting inpatient, observation, and outpatient in bed liability
- Accurate verification and calculation of patient liabilities
- Collect copays, deductibles, co-insurance and balances after financial assistance
- Face to face communication with patients during their stay to collect estimated patient liability
- Monitor missed collection opportunities for potential process improvements
Requirements
- 1+ years of customer service experience
- High School Diploma/GED Required
- CRCR (Certified Revenue Cycle Representative) Required within 6 months of hire (Company Paid)
Benefits
- Bonus Incentives
- Paid Certifications
- Tuition Reimbursement
- Comprehensive Benefits
- Career Advancement
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
benefit educationverification of patient liabilitiescalculation of patient liabilitiescollection of copayscollection of deductiblescollection of co-insurancefinancial assistance processingauthorization processesinpatient benefits reviewoutpatient liability collection
Soft Skills
face to face communicationcustomer serviceprocess improvementinterpersonal skillsattention to detailproblem-solvingorganizational skillsactive listeningempathycollaboration
Certifications
CRCR (Certified Revenue Cycle Representative)