Ensemble Health Partners

Epic Application Analyst

Ensemble Health Partners

full-time

Posted on:

Location Type: Remote

Location: United States

Visit company website

Explore more

✨ AI Apply
Apply

Salary

💰 $92,400 - $159,450 per year

About the role

  • Developing and implementing long-term best practice Epic strategy across both operations and IT
  • Ensuring all parties involved understand the significance and impact of upcoming changes
  • Assisting in educating operational leadership in process improvement and Epic best practices
  • Responsible for helping to implement policies
  • Work with Revenue Cycle leaders on reporting, work queue strategy and workflow design
  • Help to increase revenue through standardizing workflows and process improvement
  • Serve as the lead for Epic issues identified and new change requests
  • Produces and reviews decision documents, SBARDs, other documents needed to support build work
  • Runs client meetings and monitors client happiness
  • Works collaboratively with revenue cycle leadership and Epic IT leadership to develop best practice processes and Epic functionality
  • Develops, with participation of revenue cycle leadership and IT, project plans and timelines for large performance improvement projects
  • Develops weekly/monthly status reports of projects and ensures agreed upon timelines are met
  • Advises operational leaders on Epic best practices and adheres to system guidelines
  • Monitors Key Performance Indicators and makes recommendations on Epic workflows or enhancements that provide the greatest impact and improvement
  • Maintains deep understanding of Epic functionality and maintains all certifications and new release updates
  • Performs account level reviews and audits to ensure optimal system performance
  • Produces high-quality materials for internal and external use
  • Participates in Integrated and User Acceptance Testing as dictated by IT change control
  • Supports the IT team by logging tickets, keeping up with status of tickets, ensuring timely response and turnaround of tickets, and escalating tickets as necessary
  • Performs direct observations in operational areas to ensure Epic best practice workflows are being adhered to and makes note of any areas of educational opportunity
  • Supports revenue cycle leadership in any Epic certification processes and serves as a subject matter expert in Epic system functionality
  • Strives to educate revenue cycle leadership in practical Epic system knowledge to build expertise in operations
  • Participates in assessments to identify opportunities for client improvement
  • Supports sales team in advising new clients and answering inquiries about system functionality
  • Develops materials to support sales, including marketing materials
  • Identifies new opportunities for client engagements

Requirements

  • Must have a current Epic Certification within a Revenue Cycle focused module
  • Strong implementation background
  • Working knowledge with other revenue cycle focused Epic applications
  • Working understanding of interface and interface messages
  • 4 year/ Bachelors Degree preferred or equivalent experience
  • Must have Epic Administrator Certification in a Revenue Cycle focused module
  • 3+ years of Epic build experience in Epic revenue cycle functions (billing and patient access areas preferred)
  • Must be inquisitive and demonstrate openness to innovation including AI to explore better processes and ways to alleviate friction and improve patient and client experiences.
Benefits
  • Bonus Incentives
  • Paid Certifications
  • Tuition Reimbursement
  • Comprehensive Benefits
  • Career Advancement
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
Epic build experienceprocess improvementworkflow designreportinginterface knowledgeproject planningKey Performance IndicatorsUser Acceptance Testingauditingclient engagement
Soft Skills
collaborationcommunicationleadershipproblem-solvinginquisitivenessinnovationeducational supportclient happiness monitoringopenness to changestrategic thinking
Certifications
Epic CertificationEpic Administrator CertificationBachelors Degree