Director II, Patient Access
Ensemble Health Partners
full-time
Posted on:
Location: South Carolina, Virginia • 🇺🇸 United States
Visit company websiteSalary
💰 $101,600 - $137,100 per year
Job Level
Lead
About the role
- Administering and reviewing the performance of patient access functions within Ensemble Health Partners
- Identifying and implementing strategies to improve processes, promote operational efficiency, enhance the patient experience and meet regulatory compliance guidelines
- Provides vision, leadership and operational oversight for on-site Patient Access staff within Ensemble's client footprint
- Provide direction to all admitting and registration teams across all entry points
- Establish positive, collaborative relationships with operational leaders at these specific sites or markets
- Organizes functions through establishing clear accountabilities, delegation of duties and appropriate departmentalization without creating silos
- Develops and maintains an effective, visible and well-respected team by selecting, evaluating, coaching and managing the performance of qualified professionals
- Negotiates and recruits with other department managers the need for cross training and support in their areas as necessary
- Promotes team-building relationships in all areas of responsibility
- Works in a collaborative manner with all managers/team leaders to ensure a successful and compliant revenue cycle process
- Accountable for a comprehensive and effective communication strategy within the facility and/or market that promotes Employee Engagement
- Determines appropriate staffing levels, monitors compensation and strengthens recruiting and retention process
- Directs hiring and training for leadership and patient access staff
- Manages the budget
- Travels regularly to client sites in Richmond, VA and Greenville, SC markets
- May be required to perform other job-related duties as requested.
Requirements
- Bachelor’s degree or equivalent work experience
- 5 + years of leadership experience
- 5+ years of Patient Access experience
- Experience in healthcare provider finance operations or similar service environment required
- Financial and project management experience required
- Strong communication, organizational, interpersonal, and customer service skills required
- Able to work in a fast-paced environment
- CRCR certification required within first 9 months of hire
- CHAM preferred