Operations

• Responsible for patient related activities that include printing and mailing medical records, itemized bills, and other required documents.
• The source of these documents can be the client host systems, EIQ, Shared folders, Teams folders, emails or virtual fax.
• Responsible for activities that include pulling documentation and distributing documentation to other individuals or departments.
• Printing daily hardcopy payers UB's, 1500’s, Medical Records & EOB's and process them to be mailed.
• The source of these documents can be the client host systems, EIQ, Shared folders, Teams folders, emails or virtual fax.
• Responsible for patient related activities that include providing daily volume, backlog and workflow information.
• Specialists may be responsible for pulling various reports and working special projects.
• Patient related activities that include reviewing patient accounts, working work queues, work lists, patient portals, responding to emails from patients, payors, attorneys, etc.
• Review patient accounts for errors and fixing the errors or communicating with other departments that are responsible for correcting them.
• Partnering with other departments to resolve patient complaints or situations that have impacted the patient.
• These can sometimes be complex or require explanation and interpretation of information.
• This document is not an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job.
• Associates may be required to perform other job-related duties as required by their supervisor, subject to reasonable accommodation

Self-Pay Operations Specialist II

Salary

Job Level

About the role

Requirements