Salary
💰 $46,900 - $89,850 per year
About the role
- Supervise daily workflow of Accounts Receivable department and monitor denied/unpaid claim trends
- Assist Accounts Receivable Specialists with problematic claims and process questions
- Implement short- and long-term plans to improve revenue and denial trends
- Work with payers and internal departments (Coding, Billing, Revenue Integrity) to resolve claim issues
- Oversee HR functions for team including hiring, terminations, performance management, and timecard approvals
- Conduct team huddles, lead Team DIBS meetings, and provide recaps
- Ensure adherence to departmental budget and productivity/quality standards
- Collect, interpret and communicate performance data to make decisions and achieve goals
- Prepare monthly reports as requested
Requirements
- CRCR, either upon hire or within 9 months of hire (or other approved job relevant certification)
- Desired Work Experience: 1 to 3 years
- Desired Education: Bachelors Degree or Equivalent Experience
- 4-year college degree
- 1-3 years of relevant experience in medical collections, physician/hospital operations, AR Follow-up, denials & appeals, compliance, provider relations or professional billing preferred
- Knowledge of claims review and analysis
- Working knowledge of revenue cycle
- Experience working the DDE Medicare system and using payer websites to investigate claim statuses
- Working knowledge of medical terminology and/or insurance claim terminology
- Oversight of HR functions including hiring, terminations and performance management
- Ability to monitor KPIs/SLAs and prepare reports
- Experience with Workday timecard and roster management