Consumer Insights Analyst

Enova International

Consumer Insights Analyst enhancing competitive intelligence and consumer insights for Enova International, a financial technology company. Analyzing market data and synthesizing insights for strategic decision-making.

Posted 5/8/2026full-timeChicago • Illinois • 🇺🇸 United StatesMid-LevelSenior💰 $69,000 - $99,000 per yearWebsite

About the role

Key responsibilities & impact

Support the development of competitive intelligence capabilities across the organization, including managing internal/external data sources and maintaining the dashboard
Monitor key competitors, emerging trends, and potential disruptors; contribute to competitive profiles, win/loss analyses, and market landscape assessments
Assist in executing the organization’s consumer learning agenda, supporting research projects from design and questionnaire development through analysis and reporting
Synthesize data from multiple customer sources (e.g., surveys, first-party data/customer analytics, secondary research) into clear insights with recommendations
Apply a business-oriented mindset to uncover the “so what” behind the data and support brand growth initiatives
Advocate for the voice of the customer by sharing insights across the organization
Identify new customer and competitive AI insight capabilities for fresher data faster

Requirements

What you’ll need

Bachelor’s degree in Marketing, Business, Research, Analytics, or a related field
3+ years of experience in market research, competitive intelligence, or consulting (e.g., strategy, management, or financial), with exposure to financial services preferred
Hands-on experience conducting DIY survey-based research, with strong quantitative and analytical skills
Ability to synthesize and analyze multiple data sources (e.g., primary research, secondary reports, customer feedback, social media) to generate clear, actionable insights
Strong problem-solving skills with the ability to identify trends, interpret data, and support business recommendations
Proficiency in Excel required; experience with data visualization tools such as MicroStrategy or similar platforms is a plus
Familiar with and experience in AI (research capabilities, use cases, prompting)

Benefits

Comp & perks

Health, dental, and vision insurance including mental health benefits
401(k) matching plus a roth option (U.S. Based employees only)
PTO & paid holidays off
Sabbatical program (for eligible roles)
Summer hours (for eligible roles)
Paid parental leave
DEI groups (B.L.A.C.K. @ Enova, HOLA @ Enova, Women @ Enova, Pride @ Enova, South Asians @ Enova, APEX @ Enova, and Parents @ Enova)
Employee recognition and rewards program
Charitable matching and a paid volunteer day…Plus so much more!

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

market researchcompetitive intelligencequantitative analysisdata synthesissurvey-based researchdata analysisdata visualizationAI research capabilitiescustomer analyticsfinancial analysis

Soft Skills

problem-solvinganalytical skillscommunicationinsight generationbusiness-oriented mindsettrend identificationrecommendation supportadvocacy for customer voicecollaborationcritical thinking