People Resources Generalist

Enova International

People Resources Generalist managing HR operations for a Contact Center at Enova International. Resolving employee relations issues and streamlining HR workflows for improved experience.

Posted 5/8/2026full-timeChicago • Illinois • 🇺🇸 United StatesJuniorMid-Level💰 $55,000 - $75,000 per yearWebsite

Tech Stack

Tools & technologies

Oracle

About the role

Key responsibilities & impact

Act as the first point of contact for employee concerns, independently diagnosing and resolving routine issues from beginning to end.
Apply and interpret HR policies and procedures to provide clear, consistent guidance to employees and managers.
Support managers through coaching on documentation, policy application, and conflict resolution.
Proactively identify opportunities to streamline HR workflows and share insights to improve the employee experience.
Maintain a solid understanding of HR functions and know exactly when and how to escalate complex issues to an HR Business Partner.
Build professional credibility by collaborating with our Centers of Excellence (Compensation, Benefits, Talent Development) to ensure business needs are met.

Requirements

What you’ll need

2+ years of HR experience in a Generalist or similar role.
Experience supporting an hourly workforce or working within a Contact Center environment.
Proficiency in HRIS or HCM systems (e.g., Workday, Oracle, or similar platforms).
Strong knowledge of employment law and the ability to interpret and apply policies to real-world scenarios.
Strong interpersonal skills with the ability to handle employee relationships thoughtfully, empathetically, and professionally.
Strong technical agility, including the ability to leverage AI-enabled tools and emerging technologies to improve efficiency, problem-solving, and HR operations.

Benefits

Comp & perks

Our hybrid roles require in-office work Tuesday through Thursday, with remote flexibility on Mondays and Fridays.
Health, dental, and vision insurance including mental health benefits
401(k) matching plus a roth option (U.S. Based employees only)
PTO & paid holidays off
Sabbatical program (for eligible roles)
Summer hours (for eligible roles)
Paid parental leave
DEI groups (B.L.A.C.K. @ Enova, HOLA @ Enova, Women @ Enova, Pride @ Enova, South Asians @ Enova, APEX @ Enova, and Parents @ Enova)
Employee recognition and rewards program
Charitable matching and a paid volunteer day…Plus so much more!

ATS Keywords

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Hard Skills & Tools

HR policiesemployment lawHRISHCM systemsWorkdayOracleconflict resolutiondocumentationtechnical agilityAI-enabled tools

Soft Skills

interpersonal skillscoachingproblem-solvingempathyprofessionalismcollaborationcommunicationcredibilityinsight sharingworkflow streamlining