Enova International

Program Lead – Compliance Issue Management

Enova International

full-time

Posted on:

Location Type: Hybrid

Location: Chicago • Illinois • United States

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Salary

💰 $82,200 - $118,900 per year

Job Level

Senior

About the role

  • Own and evolve Enova’s enterprise issue management program, ensuring consistent execution, strong governance, and continuous improvement across business units.
  • Lead cross-functional collaboration to assess issues, strengthen root cause analysis, track remediation progress, and evaluate execution against SLAs.
  • Advise and influence business leaders and functional partners on issue management best practices, governance, and control design to drive accountability and sustainable outcomes.
  • Partner with technology teams to develop, enhance, and maintain tools and dashboards that improve visibility, efficiency, and data-driven decision-making.
  • Develop governance and reporting mechanisms that provide senior and board-level transparency into issue trends, root causes, remediation progress, and overall program health.
  • Design and deliver targeted training and knowledge-sharing sessions to strengthen organizational capability in issue management and promote proactive compliance.
  • Continuously identify and implement program enhancements to improve efficiency, risk transparency, and enterprise compliance maturity.

Requirements

  • 5+ years of experience in compliance, risk management, internal audit, operations, technology, or a related discipline.
  • Demonstrated success leading or enhancing issue management or compliance programs within a complex organization.
  • Strong organizational and project management skills, with the ability to manage multiple priorities and drive results in dynamic environments.
  • Exceptional communication and facilitation skills, with the ability to influence senior stakeholders and collaborate effectively across functions.
  • Proficiency with data reporting and visualization tools, and the ability to translate complex data into clear, actionable insights and strategic recommendations.
  • Strong understanding of issue management frameworks, remediation processes, and control validation practices.
  • Highly motivated self-starter with strong problem-solving skills and the ability to adapt quickly to new concepts and challenges.
Benefits
  • Health, dental, and vision insurance including mental health benefits
  • 401(k) matching plus a roth option (U.S. Based employees only)
  • PTO & paid holidays off
  • Sabbatical program (for eligible roles)
  • Summer hours (for eligible roles)
  • Paid parental leave
  • DEI groups (B.L.A.C.K. @ Enova, HOLA @ Enova, Women @ Enova, Pride @ Enova, South Asians @ Enova, APEX @ Enova, and Parents @ Enova)
  • Employee recognition and rewards program
  • Charitable matching and a paid volunteer day…Plus so much more!
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
issue managementcompliance programsrisk managementinternal auditdata reportingdata visualizationroot cause analysisremediation processescontrol validationproject management
Soft Skills
organizational skillscommunication skillsfacilitation skillsinfluencing skillscollaborationproblem-solvingadaptabilityleadershiptraining deliveryknowledge sharing