Engio

Associate IT Pre-Sales Technical Specialist

Engio

full-time

Posted on:

Location Type: Remote

Location: United States

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Tech Stack

Cloud

About the role

  • Accurately implement and maintain the ClickUp opportunity logging process, ensuring all sales leads have the correct technical metadata captured.
  • Follow strict Standard Operating Procedures (SOPs) to generate accurate quotes for standard, low-complexity solutions, primarily focused on basic WAN/LAN connectivity and cloud storage.
  • Execute the centralized pre-qualification process for fibre and connectivity, ensuring all underlying technical specifications are met before a quote is finalized.
  • Assist Account Managers by preparing and dispatching technical questionnaires and ensuring all administrative steps are completed prior to quote generation.
  • Prepare initial provisioning forms for standard estimates, ensuring a smooth, proactive handover to the service delivery team.

Requirements

  • 0 - 3 years in an administrative, sales support, or technical support role.
  • High proficiency in Project Management/CRM systems, particularly ClickUp, with strong data entry and management skills.
  • Basic understanding of technical infrastructure concepts, including IP addressing, internet bandwidth, and basic cloud service models.
  • A Diploma or Degree in IT, Computer Science, or a related field is strongly preferred.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
data entrytechnical metadata managementquote generationtechnical specificationsprovisioning formsWAN connectivityLAN connectivitycloud storageIP addressinginternet bandwidth
Soft Skills
administrative supportsales supporttechnical supportcommunicationorganizationattention to detailproactive approachcollaborationproblem-solvingtime management
Certifications
Diploma in ITDegree in Computer Science