Inside Sales Representative – Customer Relationship Center

Engemix

Sales representative for Votorantim Cimentos focusing on sales strategies and achieving targets in construction materials. Engaging with clients to enhance sales volume and address customer needs.

Posted 7/14/2026full-timeCuritiba • 🇧🇷 BrazilMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong sales capabilities with a focus on achieving targets through effective negotiation techniques and tailored sales strategies. Proficient in customer service and maintaining a positive work environment.

Highest-signal resume keywords

Sales ExperienceNegotiation TechniquesCustomer ServiceTarget AchievementSales Discovery

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Tools & Technologies

Artificial IntelligenceSales Strategies

Industry Keywords

Cement VolumeComplementary Product VolumeConversion RateUp-SellCross-SellInbound SalesOutbound Sales

About the role

Key responsibilities & impact

Contribute to achieving the proposed targets (cement volume; complementary product volume; conversion rate, TE, Pagueflex, etc.), aiming to increase the sales volume across Votorantim Cimentos' product portfolio in stores.
Seek differentiated sales arguments tailored to each region and to current market conditions and in accordance with system recommendations (Tags – artificial intelligence).
Through an assertive initial approach, reach the person responsible for purchasing.
Find alternative ways to locate the person responsible for purchasing.
Conduct sales discovery to identify customers' needs.
Sell products and services following established strategies and policies, aiming to meet targets and maximize business volume by performing up-sell and cross-sell.
Provide inbound customer service when necessary.
Forward customer requests involving invoices, returns, pricing, incorrect lead times, etc., to the post-sales team for proper analysis.
Perform other related duties as required by the area.
Take care of the equipment under your responsibility and maintain the work environment.

Requirements

What you’ll need

Required education: High school diploma;
Preferred education: Currently pursuing a university degree.
Experience in sales (outbound/inbound);
Negotiation techniques.

Benefits

Comp & perks

Meal voucher (VR);
Food allowance (VA);
On-site cafeteria;
Company shuttle and/or transportation allowance;
Day off on your birthday;
Gym membership (TotalPass);
Medical assistance;
Life insurance;
Mais Vida (a program aimed at supporting employees and their families with information, tools and benefits focused on support, prevention and care);
RV
Our benefits packages are configured according to the unit's collective agreement and eligibility rules.