Director of Association Solutions

Engagifii

Director of Association Solutions at Engagifii guiding associations in operational modernization and member engagement strategies across the country.

Posted 5/14/2026full-timeAtlanta • 🇺🇸 United StatesLeadWebsite

About the role

Key responsibilities & impact

Build relationships with association executives and organizational leaders across the country
Lead strategic discovery conversations focused on operational challenges, organizational goals, and member engagement priorities
Serve as the primary advisor and relationship owner throughout the evaluation and decision-making process
Help associations evaluate opportunities to improve operations, communication, advocacy, education, events, membership, and overall organizational effectiveness
Guide executive-level conversations around organizational strategy, modernization, operational efficiency, and long-term growth
Build credibility with Executive Directors, CEOs, COOs, membership leaders, government affairs teams, operations staff, and other stakeholders
Coordinate and manage complex multi-stakeholder conversations and decision-making processes
Identify champions, decision-makers, influencers, and potential barriers while helping organizations build internal alignment
Maintain organized follow-up, clear next steps, and consistent communication throughout the engagement process
Partner closely with internal Solutions Consultants and product experts who lead demonstrations and technical discussions
Collaborate with marketing, customer success, leadership, and product teams to ensure strong prospect experiences and successful transitions
Represent Engagifii at industry conferences, events, webinars, and association meetings
Develop trusted relationships throughout the association industry
Proactively manage opportunities from initial conversations through final decisions and contract execution
Maintain accurate pipeline, forecasting, and relationship information within CRM systems
Contribute thought leadership, industry insights, and strategic perspective to conversations with prospects and customers

Requirements

What you’ll need

What Makes Someone Successful In This RoleThe most successful people in this role are:
- Understand and deeply appreciate the role of Associations in American policy and democracy
- Naturally relationship-oriented and consultative
- Strong communicators with executive presence
- Comfortable speaking with both executives and operational staff
- Highly organized and proactive
- Credible advisors who build trust quickly
- Skilled at navigating complex organizations and multiple stakeholders
- Curious listeners who ask thoughtful questions
- Comfortable guiding conversations and maintaining momentum
- Collaborative team players who work well across departments
- Professionally persistent without being aggressive
- Strategic thinkers who understand organizational dynamics and change management
Preferred BackgroundsWe strongly encourage candidates with experience in:
- Professional associations
- Trade associations
- Membership organizations
- Nonprofits
- Government affairs organizations
- Chambers of commerce
- Credentialing or professional development organizations
- Association management companies
Examples of prior roles may include:
- Director of Membership
- Director of Operations
- Executive Director
- Association Manager
- Director of Government Affairs
- Member Engagement Leader
- Events or Meetings Director
- Communications Director
- Education or Credentialing Manager
- Client Success or Relationship Management roles serving associations
Qualifications & Experience
- 5+ years of professional experience within associations, nonprofits, membership organizations, consulting, client management, partnerships, or relationship-driven business roles
- Experience working with executive leadership, boards, committees, or complex stakeholder environments
- Strong written and verbal communication skills
- Strong organizational and follow-through skills
- Ability to manage multiple ongoing conversations, priorities, and relationships simultaneously
- Comfort leading strategic and consultative conversations
- Experience influencing organizational decisions or leading operational initiatives is strongly preferred
- Experience with association technology, membership systems, events, advocacy, or organizational operations is strongly preferred
*Prior software sales experience is helpful but ****not required.***

Benefits

Comp & perks

Engagifii offers a comprehensive benefits package designed to support your health, wellbeing, and long-term success, including:
- **Unlimited Paid Time Off (PTO)** and paid company holidays
- **401(k) Retirement Plan** with an automatic **3% employer-paid safe harbor contribution** (100% vested)
- **Medical, Dental, and Vision Insurance** with coverage options for employees and eligible dependents
- **Employee Assistance Program (EAP)** through Optum, offering confidential mental health, legal, financial, and work-life support
- **Employer-paid Life and Accidental Death & Dismemberment (AD&D) Insurance**
- **Short-term and long-term disability coverage options**
- **Health Savings Account (HSA) and Flexible Spending Account (FSA) options**
- **Wellbeing, caregiving, and financial wellness resources**
- **Professional development and training opportunities**
- **Small, collaborative team culture**
- **High-impact role with direct influence on customer outcomes and product direction**

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

relationship managementstrategic planningconsultative sellingstakeholder engagementorganizational effectivenessoperational efficiencydecision-making processespipeline managementforecastingchange management

Soft Skills

strong communicationexecutive presenceorganizational skillsproactive approachtrust buildingcollaborationcuriositystrategic thinkingprofessional persistencecomplex problem solving