Engageware

Sales

• Lead, coach, and develop a team of high-performing Enterprise Account Executives to consistently exceed revenue goals.
• Own personal quota for strategic enterprise deals.
• Prospecting, managing the full sales cycle, and closing new business.
• Partner closely with Marketing, Product, and Customer Success to align pipeline generation, messaging, and execution.
• Refine and optimize the sales process to ensure scalable, repeatable success across target segments.
• Engage with C-level and senior executives to position Aivo’s AI engagement solutions as critical to their customer experience strategy.
• Analyze sales performance data, forecast revenue, and identify opportunities to improve productivity and conversion rates.
• Foster a winning, collaborative, and high-energy culture that reflects Aivo’s core values.
• Provide field feedback to Product and GTM leadership to help shape roadmap priorities and market strategy.

Head of Sales

Sales Engineer

• Participate in the business cycle from opportunity identification to technical validation of solutions.
• Understand the client's business and technology requirements, and recommend AI architectures that support their goals.
• Conduct technical presentations and demonstrations to technical and executive audiences.
• Design and document end-to-end solutions that consider security integrations and environments.
• Work together with the sales team to define technical positioning strategies.
• Collaborate with Product to identify new functionalities and opportunities for improvement.
• Train and support sales teams in technical and functional areas.
• Act as a Trusted Advisor for strategic customers in the Enterprise segment.

Senior Sales Architect

Account Executive

• Own the full sales cycle—from self lead generation and qualification through solution presentation, negotiation, and close.
• Generate and manage a strong pipeline of enterprise financial institutions through strategic, value-based outreach.
• Engage with senior executives (C-suite, CXO, digital transformation leaders) to identify challenges and position Engageware’s AI solutions as a key driver of customer experience transformation.
• Collaborate with internal teams including Product, Marketing, and Implementation to ensure customer success and seamless handoffs post-sale.
• Provide customer and market feedback to help influence product roadmap and go-to-market strategy.
• Provide weekly updates on sales activities, pipeline status, and forecasted bookings to the Chief Revenue Officer.
• Achieve and exceed quota through disciplined pipeline management and a consultative sales approach.

Enterprise Account Executive

• Lead, coach and develop a team of high performing Enterprise Account Executives to consistently exceed revenue goals.
• Own personal quota for strategic enterprise deals.
• Prospecting, managing the full sales cycle and closing new business.
• Partner closely with Marketing, Product and Customer Success to align pipeline generation, messaging and execution.
• Refine and optimize the sales process to ensure scalable, repeatable success across target segments.
• Engage with C-level and senior executives to position Engageware’s AI engagement solutions as critical to their customer experience strategy.
• Analyze sales performance data, forecast revenue and identify opportunities to improve productivity and conversion rates.
• Foster a winning, collaborative and high energy culture that reflects Engageware’s core values.
• Provide field feedback to Product and GTM leadership to help shape roadmap priorities and market strategy.

Head of Sales

Senior Sales Architect

Enterprise Account Executive

Director of Sales