SDR Manager
EngageTech
full-time
Posted on:
Location Type: Hybrid
Location: Charlotte • North Carolina • United States
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About the role
- Lead, manage, and develop a team of SDRs to consistently exceed pipeline and activity targets.
- Run weekly 1:1s, team coaching sessions, call reviews, and performance tracking.
- Hire, onboard, and ramp new SDRs as the team grows.
- Measure and improve conversion rates across the entire SDR funnel.
- Own outbound strategy, messaging, cadences, and targeting.
- Partner with Sales and Marketing on pipeline goals and execution.
- Build high-quality pipeline for Mid-Market and Enterprise AEs.
- Develop scalable workflows for inbound qualification and outbound prospecting.
- Build dashboards and reporting for SDR productivity, activity levels, and pipeline health.
- Continuously refine scripts, outreach frameworks, and objection handling.
- Maintain CRM and sales tech stack hygiene (HubSpot/Salesforce, Outreach, SalesNav, etc.).
- Work with Product Marketing to align messaging to product launches and ICPs.
- Partner with Marketing,demand gen alignment, and event follow-up.
- Provide feedback to Product and GTM on prospect trends and competitive insights.
- Analyse SDR performance to identify trends, gaps, and coaching opportunities.
- Experiment with new channels (video outreach, social selling, multithreaded sequences).
- Create weekly, monthly, and quarterly performance reports for leadership.
Requirements
- 3–6+ years in SDR, BDR, or outbound sales roles; 1–3+ years managing SDRs.
- Proven track record building or scaling an SDR function at a SaaS, cloud, or technical company.
- Experience driving outbound motions targeting IT, engineering, or cloud buyers.
- Strong understanding of SDR metrics, dashboards, and funnel optimization.
- Excellent coaching, communication, and leadership skills.
- Hands-on familiarity with sales tools like Salesforce/HubSpot, Outreach, SalesNav, Apollo, etc.
- Comfort working in a fast-paced, high-growth environment.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
SDR managementfunnel optimizationperformance trackingoutbound strategypipeline buildingcoachingreportingconversion rate improvementworkflow developmentdata analysis
Soft Skills
leadershipcommunicationcoachingteam managementcollaborationadaptabilityproblem-solvingfeedback provisionstrategic thinkinginterpersonal skills