Enformion

Director of Revenue Operations – RevOps

Enformion

full-time

Posted on:

Location Type: Remote

Location: Remote • 🇺🇸 United States

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Salary

💰 $135,000 - $145,000 per year

Job Level

Lead

About the role

  • Partner with the CRO, VP of Marketing, VP of Finance, and Customer Success leadership to align go-to-market goals and drive predictable growth.
  • Define the end-to-end revenue funnel—from lead to renewal—and ensure accurate measurement, attribution, and accountability across functions.
  • Translate strategic business objectives into operational processes, dashboards, and KPIs.
  • Lead regular pipeline and forecast reviews to ensure visibility and consistency in revenue projections.
  • Own the RevOps tech stack, including SugarCRM, HubSpot, Outreach, RingSense, ZoomInfo, and data enrichment tools.
  • Evaluate and optimize system integrations to create a seamless data flow across all revenue functions.
  • Ensure CRM hygiene, accurate reporting, and scalable automation that supports both inbound and outbound GTM motions.
  • Implement and maintain lead routing, scoring, and lifecycle tracking systems.
  • Develop and maintain dashboards that track key performance metrics across Marketing, BDR, Sales, and CS.
  • Provide actionable insights on conversion rates, pipeline velocity, churn, and campaign ROI.
  • Partner with Finance and Marketing to analyze CAC, LTV, and ROI across segments and channels.
  • Use predictive analytics and trend analysis to guide forecasting, territory planning, and capacity modeling.
  • Produce reports and dashboards for commissioned staff to monitor performance and to drive behaviors.
  • Own the commissions process, including ongoing reporting, quarterly calculations, commission plan adjustments, etc.
  • Standardize and document go-to-market processes to improve consistency and productivity.
  • Identify bottlenecks in the funnel and recommend data-backed solutions for efficiency gains.
  • Collaborate with enablement teams to align training programs with operational insights.
  • Continuously refine performance metrics to ensure they reflect business goals.
  • Manage and mentor a small RevOps team (analysts, system admins).
  • Serve as the central liaison between Sales, Marketing, and CS operations.
  • Champion a culture of transparency, accountability, and continuous improvement across GTM functions.

Requirements

  • 10+ years of Revenue Operations, Sales Operations, or Marketing Operations experience, including 2+ years in a leadership role.
  • Proven experience building and scaling RevOps functions within a SaaS or technology company.
  • Strong command of CRM tools including HubSpot, and related GTM tech stack (e.g., Outreach, ZoomInfo, RingSense).
  • Deep understanding of SaaS metrics (ARR, ACV, retention, pipeline velocity, funnel conversion).
  • Exceptional analytical skills—comfortable with dashboards, pivot tables, and BI tools (Power BI, or similar).
  • Strong project management and cross-functional communication skills.
  • Ability to operate strategically while executing tactically.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
Revenue OperationsSales OperationsMarketing OperationsCRM toolsPredictive analyticsData enrichmentLead routingKPI developmentPerformance metricsProject management
Soft skills
Analytical skillsCross-functional communicationLeadershipMentoringStrategic thinkingOperational executionCollaborationTransparencyAccountabilityContinuous improvement