Field Service Manager – EMEA

EnerSys

Field Service Manager at EnerSys responsible for EMEA service operations in power solutions. Coordinate service activities, manage teams, and ensure customer satisfaction across critical power applications.

Posted 7/14/2026full-timeAbingdon • 🇬🇧 United KingdomMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in Field Service Management, including installation, commissioning, and maintenance of power systems. Proven ability to lead teams, ensure compliance with safety standards, and drive service performance metrics across EMEA.

Highest-signal resume keywords

Field Service ManagementInstallation And CommissioningTechnical TroubleshootingPeople ManagementElectrical Engineering

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Preventive MaintenanceCorrective MaintenanceService OperationsRoot Cause AnalysisSLA/KPI MonitoringTechnical SupportPower ElectronicsUPS SystemsData Center Power InfrastructureTelecom Power Systems

Soft Skills

Team CoordinationCustomer SatisfactionCommunication

Certifications & Qualifications

Electrical Safety CertificationUPS Systems CertificationBattery Systems CertificationProject Management Certification

Industry Keywords

EMEAService PartnersSubcontractorsPower EngineeringEnergy Systems

About the role

Key responsibilities & impact

Lead and coordinate Field Service activities across EMEA.
Manage and support field engineers, service teams and external service partners.
Oversee installation, commissioning, preventive maintenance, corrective maintenance, testing and troubleshooting activities.
Act as escalation point for complex technical issues & urgent interventions.
Ensure compliance with safety standards, internal procedures, customer requirements and local regulations.
Monitor service performance, including SLA/KPI achievement, response time, service quality, and customer satisfaction.
Support root cause analysis and corrective actions together with Quality, Engineering, Technical Support and Product teams.
Drive standardization of service processes, reporting, documentation and best practices across EMEA.
Work closely with Sales, Customer Service, and Project teams to ensure smooth execution and customer satisfaction.

Requirements

What you’ll need

Minimum 5 years of experience in Field Service, Technical Service, Service Operations, Commissioning or a similar technical environment.
Minimum 3 years of people management or field team coordination experience.
Experience with installation, commissioning, preventive maintenance, corrective maintenance and technical troubleshooting.
Experience in at least one of the following areas: UPS systems, data center power infrastructure, industrial battery systems, telecom / communication power, DC power systems, power electronics, rectifiers, chargers or inverters.
Experience managing service partners, subcontractors or external technical providers would be a strong advantage.
Bachelor's degree or equivalent technical qualification in Electrical Engineering, Electronics, Power Engineering, Automation, Energy Systems or a related technical discipline.
Additional certifications in electrical safety, UPS systems, battery systems, power electronics, commissioning, service operations or project management would be a strong advantage.

Benefits

Comp & perks

EnerSys provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.