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About the role
Key responsibilities & impact- Provide technical and application support for EnerSys products and services
- Maintain a safe, orderly, and clean working environment
- Responsible for company assets, such as a service vehicle and parts inventory
- Travel to customer sites as needed
- Maintain records of performance reports
- Prepare new and spent product for shipment
- Load and unload trucks as necessary
- Operate material handling equipment per OSHA requirements
- Replace defective parts and maintain batteries
- Perform discharge tests and evaluate results
- Maintain complaint logs and track service cells
- Ensure calibration of tools as per due date
- Work varying schedules including nights, weekends, and public holidays
Requirements
What you’ll need- 2-4 years of previous customer service experience in field support
- Basic knowledge of Microsoft Office and the Internet
- Able to operate a cell phone
- Basic mechanical aptitude
- Previous experience working with hand and power tools
- Able to read with comprehension and write documents (such as customer correspondences, memos, and reports) in English
- Able to perform basic math such as add, subtract, multiply, and divide into all units of measure, using whole numbers, common fractions, and decimals
- High School Diploma or equivalent
Benefits
Comp & perks- Maintains a safe, orderly, and clean working environment
- Company-provided vehicle
- Personal Protective Equipment provided by the company
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Technical SupportBasic Mechanical AptitudePerformance ReportingBasic Math SkillsOperating Hand ToolsOperating Power Tools
Soft Skills
Communication SkillsOrganizational Skills