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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates technical and application support capabilities for EnerSys products, with a focus on customer service, mechanical aptitude, and adherence to safety standards. Proficient in maintaining performance records and operating material handling equipment in compliance with OSHA requirements.
Highest-signal resume keywords
Customer Service ExperienceMechanical AptitudePerformance ReportingMaterial Handling Equipment OperationBasic Math Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Technical SupportBasic Mechanical AptitudePerformance ReportingBasic Math SkillsOperating Hand ToolsOperating Power Tools
Soft Skills
Communication SkillsOrganizational Skills
Tools & Technologies
Microsoft OfficeMaterial Handling Equipment
Industry Keywords
OSHA ComplianceCustomer SupportService Vehicle ManagementParts Inventory Management
About the role
Key responsibilities & impact- Provide technical and application support for EnerSys products and services
- Maintain a safe, orderly, and clean working environment
- Responsible for company assets, such as a service vehicle and parts inventory
- Travel to customer sites as needed
- Maintain records of performance reports
- Prepare new and spent product for shipment
- Load and unload trucks as necessary
- Operate material handling equipment per OSHA requirements
- Replace defective parts and maintain batteries
- Perform discharge tests and evaluate results
- Maintain complaint logs and track service cells
- Ensure calibration of tools as per due date
- Work varying schedules including nights, weekends, and public holidays
Requirements
What you’ll need- 2-4 years of previous customer service experience in field support
- Basic knowledge of Microsoft Office and the Internet
- Able to operate a cell phone
- Basic mechanical aptitude
- Previous experience working with hand and power tools
- Able to read with comprehension and write documents (such as customer correspondences, memos, and reports) in English
- Able to perform basic math such as add, subtract, multiply, and divide into all units of measure, using whole numbers, common fractions, and decimals
- High School Diploma or equivalent
Benefits
Comp & perks- Maintains a safe, orderly, and clean working environment
- Company-provided vehicle
- Personal Protective Equipment provided by the company